Adrian Budimir

Responsible for timely execution of data center services such as remote hands, customer installations and service requests. Act as primary technical and operational contact for data center customers – both as the technical lead and local point of escalation during emergency events and day to day operations. Develop knowledge of customer’s core business and the business function of the customer’s local datacenter operation.

Suggesting and providing IT solutions to business and management problems; Analyzing and resolving system faults; Providing training and technical support for users; Planning and implementing future IT developments; Analyze and develop Document Management System workflows; Technologies: Windows OS, Windows Server 2003 2008 2012, Microsoft Active Directory, WSUS, Microsoft Exchange, Microsoft Office / Office 365, Cisco Telephony, Cisco Networking, Monitoring Orion, Trend Micro IDF / IDS

Support Technician  Windows OS support;  Analyzing and resolving system faults;  Undertaking routine preventative measures and implementing, maintaining and monitoring network security;  Technologies: Windows OS, Windows Server 2003 2008 2012, Microsoft Active Directory, Microsoft Exchange, Microsoft Office / Office 365, Cisco Telephony, Cisco Networking, Blackberry Enterprise Server, Monitoring Orion, Trend Micro IDF / IDS

 Windows OS support  Microsoft Active Directory, Group Policy - Microsoft Exchange  Printer support  Server Hardware support