Agnieszka Luczakowska

Angestellt, Customer Experience Lead at Honeywell, Honeywell

Katowice, Polen

Fähigkeiten und Kenntnisse

pre-sales assistance
lead qualifier
customer service
native polish
marketing
online marketing
Sales
Salesforce
Lead Management

Werdegang

Berufserfahrung von Agnieszka Luczakowska

  • Bis heute 4 Jahre und 8 Monate, seit Nov. 2019

    Customer Experience Lead at Honeywell

    Honeywell
  • 1 Jahr und 2 Monate, Sep. 2018 - Okt. 2019

    Purchasing Specialist - Mill & Recycling Services

    ArcelorMittal

    Provide support to the purchasing function within a subcategory: - Process documentation necessary for strategic buying activities - Develop, maintain and update contract warehouse - Educate Lead Buyers / Buyers and Lead users in a hub about the impact of contract changes - Conduct spot audits to ensure contract pricing is being provided; Transfer spots into longer term contracts. - Manage Web cycles and assist strategic buyers in a hub with reporting

  • 8 Monate, Dez. 2017 - Juli 2018

    Credit Controller

    Honeywell
  • 1 Jahr und 2 Monate, Dez. 2016 - Jan. 2018

    Account Manager for Live Guide Chat

    Netop

    - Hunting down and closing opportunities by autonomously identifying and qualifying new leads - Selling to existing leads from Netop's Salesforce database - Driving revenue and contributing to the continued growth of Netop Live Guide Chat through consistently achieving quotas - Becoming an expert on Netop Live Guide Chat products - Initiating telephone and email contact with prospects - Collaborating with marketing and development team to execute against our go-to market strategy - Forecasting

  • 1 Jahr und 6 Monate, Juli 2015 - Dez. 2016

    Partner Services ISV/OEM Inside Sales Representative for CEE

    Oracle

    - Closing Tech and Cloud sales opportunities: forecasting, account resource allocation, account strategy, and planning - Developing Top Non-Field Managed ISV`s - Up-selling & cross selling of Oracle Technology in ISV install base/ Design Wins - Developing/Proposing future business plans and needs to develop services, capacity and deliverables as needed - Executive level discussions from VP to CXO and solution selling

  • 5 Monate, März 2015 - Juli 2015

    Sales Specialist for Polish terrirory

    Honeywell Scanning & Mobility

    Developing & maintaining the business relationship with selected tier 4 resellers to increase HSM scanning run rate through distribution, introduce new products, and support reseller growth.

  • 4 Jahre, Apr. 2011 - März 2015

    CSR and Lead Qualifier

    Schneider Electric

    - Resolves product or service problems - Pre-sales assistance - Updating account information - Qualifying and prioritizing inquiries and escalating the opportunities created in Salesforce to Sales Department - Follow up with Sales Department - Responsible for posting news on Schneider Electric Romania website, Schneider Linkedin and Facebook global page

  • 2 Jahre und 1 Monat, Dez. 2008 - Dez. 2010

    Digitalization Specialist

    Polish State Archive

    - Digital production processes and quality assurance during the digital conversion process - Using a variety of equipment to create the master files - Digital content management within traditional file systems as well as content management systems and digital access platforms - Entering collection data into the production database and assigning digital object names and keywords

  • 1 Jahr, Jan. 2006 - Dez. 2006

    Photographer

    Polskapresse

    - Working closely with journalists and picture editors - Handling admin arrangements such as timing, press cards, transport and access to restricted areas, venues and events - Photographing events or personalities - Editing photographs and Including relevant keywords to image files for picture libraries so the images can be recognized in search engines - Making sure that all photographs are processed, catalogued and ready to meet deadlines

Ausbildung von Agnieszka Luczakowska

  • 2003 - 2005

    Environmental Management and Protection

    University of Silesia

  • 2000 - 2003

    Environmental Management and Protection

    University of Silesia

Sprachen

  • Polnisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

Interessen

Hiking
biking
climbing
swimming
running
tennis
skiing
photography

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