Akhil Mishra
Angestellt, Technical Lead, Cognizant Technology Solutions, India
Erlangen, Deutschland
Über mich
Technical Lead - Current 1. Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times. 2. Maintained proper staffing levels to guarantee timely and accurate deliveries. 3. Attended staff and client meetings and served as liaison to manage operations for account. 4. Worked with vendors / Product Managers to schedule daily pickups and weekly deliveries. 5. Interfaced effectively with key accounts, answering questions and delivering exceptional service. 6. Advised clients on methods, technologies, process improvements and training that would increase overall business potential. 7. Supervised operations of 24-hour customer service desk staffed by 34 team members. 8. Implemented and supported Migration of Servers at command center & Transition of Applications at client site.
Werdegang
Berufserfahrung von Akhil Mishra
Bis heute 6 Jahre und 8 Monate, seit Nov. 2017
Technical Lead
Cognizant Technology Solutions, India
Bis heute 6 Jahre und 8 Monate, seit Nov. 2017
Tech Lead
Cognizant Technology Solutions, India
Sprachen
Englisch
Fließend