Alexey Bobov
Angestellt, CRM Senior Developer, Téléperformance
Abschluss: Engineer, Saratov State Technical University, Saratov, Russia
Moscow, Russische Föderation
Werdegang
Berufserfahrung von Alexey Bobov
Bis heute 3 Jahre und 8 Monate, seit Nov. 2020
CRM Senior Developer
Téléperformance
CRM functionality development and support (MS Dynamics 365 on-premise).
4 Monate, Aug. 2020 - Nov. 2020
CRM Senior Consultant
EPAM Systems Inc., Moscow, Russia (IT projects and products)
Job functions: Taking a part in CRM implementation project of customer company (Microsoft Dynamics 365 on-premise): sales business processes research, designing of CRM solution, business requirement setting for the development, support of integration of the CRM system with company’s master data information system.
1 Jahr und 11 Monate, Mai 2018 - März 2020
CRM Developer
Glavstroy JSC, Moscow, Russia (Real estate trading)
Job functions: 1. Administration of company’s CRM-system (Microsoft Dynamics 365 on-premise): sales business processes research, solution architecture development, task queue management, management of business processes’ updating, CRM customization, consulting and tutoring for users. 2. Distributed developer’s team management: search for contractors, interaction with contractors on tasks (CRM + telephony + mobile application + internet marketing).
1 Jahr und 3 Monate, Feb. 2017 - Apr. 2018
CRM developer
Atrinity Ltd, Moscow, Russia (IT integration and conculting)
Job functions: 1. Development of company’s CRM-system (Microsoft Dynamics 365): research of business processes of sales, task management, designing of CRM solution, customization, programming of functionality (JavaScript, SQL), training and consulting for users, functionality questions solving with Microsoft support (English, calls/email). 2. Management of analytics based on Microsoft Power BI. 3. Support of integration with other company’s information systems based on Microsoft Office 365.
5 Monate, Aug. 2016 - Dez. 2016
CRM Consultant
Norbit Ltd, Moscow, Russia (ERP, CRM and BI consulting and development)
Taking a part in CRM introducing projects (MS Dynamics CRM 2015, 2016, Dynamics 365): research of business processes of customer company, designing of CRM solution, customization, technical documentation development, working out of task for functional changes (C#, JavaScript, integration), testing of functionality, training and consulting for users. Completed 1 project.
9 Monate, Okt. 2015 - Juni 2016
CRM Consultant
Carcade Leasing, Moscow, Russia (Car leasing)
Project management by development/improvement of CRM functional (MS Dynamics CRM 2011) – participation on task definition, working out of task for functional changes (C#, JavaScript, T-SQL, XML; SharePoint integration), project participants’ interaction management; customization, testing of functionality, user guide development, training and consulting for users. Completed 3 projects, led 4 projects simultaneously, project duration is up to 1 yr.
3 Jahre und 10 Monate, Dez. 2011 - Sep. 2015
Head of CRM project (since 2015, before – programmer)
Garant-Saratov Information Company, Saratov city, Russia
Job functions: 1. Management of CRM project (full sales cycle and users’ support for law-reference system «Garant» on MS Dynamics CRM 4.0) (since 06.2014). 2. Programming for MS CRM 4.0 (C# (SDK), JavaScript, T-SQL, XML). Accomplishments: 1. An integration CRM to 1С (financial data uploading) and to GIS Google Earth. 2. A line of outer applications for CRM data and metadata work optimization. 3. A status «Microsoft Certified Professional Developer (MCPD) – SharePoint Developer 2010».
6 Monate, Juli 2011 - Dez. 2011
Freelancer
Self-employeed
Development of application software (Delphi), site development (html).
7 Jahre und 4 Monate, März 2004 - Juni 2011
Automated Control System bureau head (since 2006, before – programmer)
Saratov Electrodevices Engineering Plant, Saratov, Russia
Job functions: 1. Development, implementation and support of company’s information system. 2. Operational documentation manufacturing process management (a team of 2 persons). 3. Application software development by requests of colleagues. Accomplishments: had implemented a verification process for data coming via e-mail. As a result we had sped up an improvement of company production for 1 week per each iteration due to cancellation of paper documentation interchange to the distant partner.
Ausbildung von Alexey Bobov
4 Jahre und 1 Monat, Aug. 2004 - Aug. 2008
Mathematical modeling, numerical methods and program complexes
Postgraduate study of Saratov State Technical University, Saratov city, Russia
Mathematical modeling, numerical methods and program complexes
5 Jahre und 7 Monate, Aug. 1998 - Feb. 2004
Robots and robotic systems
Saratov State Technical University, Saratov, Russia
Engineering, IT-sciences, Artificial Intelligence
Sprachen
Englisch
Fließend
Russisch
Muttersprache