Alexey Kosarev
Angestellt, Head of Customer Service, Equipment Solutions Vostok
Moscow, Russische Föderation
Werdegang
Berufserfahrung von Alexey Kosarev
Bis heute 6 Jahre und 2 Monate, seit Mai 2018
Head of Customer Service
Equipment Solutions Vostok
Developing and managing contracts with customers and manufacturers of automated storage systems and AGV - Performing administrative tasks, managing and updating invoices, processing new orders - New sales, processing requests for supply of new equipment - Coordination and monitoring the progress of projects, - Maintaining good customer relationships, resolving service problems and customer complaints - Instructing customers on equipment operation and maintenance -Activity at international exibitions
9 Jahre und 8 Monate, Okt. 2008 - Mai 2018
Head of Customer Service
OOO Ferrostaal
•Managing field service, incl. installation, commissioning, maintenance, repair, geometry adjustment of milling machines produced by SHW Werkzeugmaschinen •Spare parts supply incl. order processing, purchasing, logistic, customs clearance, storage on stock, sales to customers •Managing aftersales service operations and relationships with different contractors •Service and technical support both electrical and mechanical •Customer acquisition and new sales •Claim management •Exhibition activities
6 Jahre und 3 Monate, Juli 2002 - Sep. 2008
Service engineer
Alfa Laval Potok
•Installation and commissioning of Alfa Laval equipment: separators, decanters, modules, treatment plants, heat exchangers, flow equipment in food, chemical, oil&gas, machinery, marine&diesel and other applications •Maintenance of various types of equipment. •Upgrade, improvement and condition monitoring •Process tuning •Recondition and repair (incl. machining and balancing) of SRG/SSG separators •Customer product training and technical support. •Value added service, sales activity. •Claim management
1 Jahr und 3 Monate, Apr. 2001 - Juni 2002
Service Engineer
ADL
•Installation, maintenance and repairing of Emotron electrical equipment. •Developing AC drive tuning and electrical schematics for lifting devices, funs, pumps and pumps stations. •Sales of spare parts.
3 Jahre und 3 Monate, Feb. 1998 - Apr. 2001
Engineer
Maxlevel
Design and mounting of SAT and air TV systems, maintenance of electrical equipment and telephony.
Ausbildung von Alexey Kosarev
3 Jahre und 3 Monate, Sep. 1997 - Nov. 2000
Automation and Robotics
Moscow State University of Technology “STANKIN” (Moscow, Russia)
1 Jahr und 10 Monate, Sep. 1995 - Juni 1997
Automation and Robotics
Budapest Technical University (Budapest, Hungary)
5 Monate, Feb. 1995 - Juni 1995
Automation and Robotics
Moscow State University of Technology “STANKIN” (Moscow, Russia)
4 Jahre und 4 Monate, Sep. 1990 - Dez. 1994
Automation and Robotics
Vladimir Technical University (Vladimir, Russia)
Sprachen
Englisch
Fließend
Deutsch
Fließend
Russisch
Muttersprache