Amol Dounde

• Over 14 years of experience in IT industry in analysis, solution design, development, testing, troubleshooting, and implementation. • Strong proficiency in problem-solving, technical specifications, workflow development, and risk management. • Extensive background in analyzing business requirements and recommending suitable solutions. • Served as a Technical Business Analyst in agile projects, interacting with key users during the requirement gathering phase with strong analytical and technical skills. • Fluent understanding of project management, software development life cycle (SDLC), and Agile methodologies. • Skilled in providing technical guidance to teams as a technical lead. • Demonstrated expertise in communication, interpersonal & organizational skills. • Possess good exposure to customer interaction, fostering relationships with customers and colleagues, and excelling in a customer-centric environment. • Experienced in provisioning and billing systems in the telecom domain.