Andrei Bancsov

Coordinate communication with the customer on quality issues (conference calls/meetings/escalation) Support customer regarding corrective and preventive actions Evaluate results of customer product audits and providing of feedback to the organization Coordinate the analysis and corrective action for process and operating problems using quality specific tools(5 Why; Ishikawa diagram) Manage the process of resolving customer complains(8D), xls file, BMW;

Coordinate communication with the customer on quality issues (conference calls/meetings/escalation);o Establishing the Business target PPM with customer. Participate in proto-runs, validation of the new product, ensuring data collection and setting quality targets for the period of transfer;o Coordinate the development of control plans;o Track implementation of quality system requirements, the client's requirements and regulations;o Participate in internal audits (e.g. system-audit, process / product audit)

Plant Quality Manager

Quality Engineer

Prototype Quality Control

Operator/VW/BMW/Lines

Line Operator

PR-Media digital

Engineering Computer Hard & Soft