Andres M Pardo Iannini

Identifying target prospects and bringing them through the entire sales cycle, from proposal, to pricing negotiation, through technical implementation, to generating and maintaining revenue Promoting GlobalCollect at trade shows, seminars and other events in target industries Advise management of developments in the payment processing marketplace and propose future strategic initiatives within the company

Raw Material Sustainability in the Supply Chain - Reinier de Man Evaluation of the current developments in the sustainability of the supply chain for raw agricultural materials within the food and beverage sector. Sales Structure CO2 Credit Project – The Conservation Company -Established market strategy and sales structure of carbon credits Business Analysis Project – TNO Developed a Market Intelligence report including major production and technological challenges, and up and coming technologies

-Established strategy, financial statements, and business plan for a projected USD$120 million CO2 and commodities (coffee and cacao) based Hedge Fund -Restructured and reorganized a USD$50 million trade finance fund with a micro-credit focus, improving the internal rate of revenue -Attracted, developed, and marketed the fund to potential investors both in the public and private sectors -Created the logistical, organizational, and regulatory policies for the fund’s initial structure by partnering with banks

-Supervised six person multicultural customer service team from the EMEA authorization department -Led and worked in tandem with European and Indian counterparts, solving customer queries regarding late payments, ensuring communications among teams -Improved customer service process by diminishing response times and applying continuous improvement techniques

-Managed a portfolio of 125 top customers in Mexico, worth 62 US million of installed capacity -Exceeded the sales target by 25% in 2004, selling 1.25 US million -Developed top customers, through marketing strategies, executing customer surveys and increasing sales by 10% for underachieving product segments

-Sales manager of five people for the Colombian market, achieving the expected 2000 new website users for 2003 -Reduced website related queries by 20%, managing a team in contact with web developers and banking professionals -Coordinated the merger of the company's former two websites, increasing navigability and clicks per day by 30% -Assisted in the creation of e-marketing campaigns that attracted and increased by 20% the customer base

-Led Change Management project, using newly implemented sales process and software, to provide accurate sales information to senior management with measurements of market response to campaigns -Implemented and improved the sales reporting process in auditing firms and within departments, increasing intracompany communications via software implementation -Managed a six person customer service team, reduced pending requests by 60% and response time by 80%

Financial Management, Sustainability and Strategy

Organizations and Finance