Anibal Couto

Angestellt, Head of Service Delivery, msg life ag

Porto, Portugal

Fähigkeiten und Kenntnisse

Program Management
Project management
Service Delivery Management
Service Management
Customer Relationship Management
Customer Support
Customer Service
Business Development
Business process management
Business Process Analysis
Requirements Analysis
Java
Java Development
Softwareentwicklung

Werdegang

Berufserfahrung von Anibal Couto

  • Bis heute 8 Jahre und 4 Monate, seit März 2016

    Head of Service Delivery

    msg life ag

    - Experience of Leading Teams for Development and Delivery Projects to the Customer; - Programme Manager to launch an Credit Card and managing a budget of 4 milion euros with 15 Project Managers; - At this moment the Head of Service Delivery in msg Life with the following responsabilities: Delivery Projects to the customers arround the Europe; - Manager of the Product Configuration, QA Team, Responsible of the Customer Satisfation; - Manage all the Demonstrations arround the world with our Products;

  • 1 Jahr und 1 Monat, März 2014 - März 2015

    Program Manager

    Sonae

    Program Manager for Universo Card (Credit Card & Loyalty Card) on the major retail company in Portugal in a Program arround 4 milion euros of budget.

  • 2 Jahre und 11 Monate, Mai 2012 - März 2015

    Product Owner and Project Manager

    COR&FJA AG

  • 8 Jahre und 8 Monate, Sep. 2003 - Apr. 2012

    Project and Account Manager

    I2S

    Started as Programmer in Java, RPG ILE, JavaScript using WebSephere

Ausbildung von Anibal Couto

  • 4 Jahre und 6 Monate, Sep. 1998 - Feb. 2003

    Computer Engineering

    Instituto Superior de Engenharia do Porto

Sprachen

  • Portugiesisch

    Muttersprache

  • Englisch

    Fließend

  • Spanisch

    Fließend

Interessen

Agile
Agile Project Management
Agile Software Development
Delivery
Service Delivery Management
Customer Service
Java
Continuous Integration
Continuous Improvement

21 Mio. XING Mitglieder, von A bis Z