Ankita Rai
Bis 2019, CRM Executive, Skyra Professional Equipment Pvt LTD
Erlangen, Deutschland
Über mich
Experienced Professional in Customer Relationship Management, Sales Support & Sales Operations Coordination with a demonstrated history of working in the IT( both Service & Product based), Hospitality, and Hospital Care Industry. Proficient in communicational and interpersonal skills, Microsoft Office, Document, and Team Management. Strong proactive professional with a Master's degree in Business Administration Dr. A.P.J. Abdul Kalam University, Lucknow.
Werdegang
Berufserfahrung von Ankita Rai
7 Monate, März 2019 - Sep. 2019
CRM Executive
Skyra Professional Equipment Pvt LTD
Processing and generation of RFPs, purchase orders, and sales orders. Endorsement and promotions of the company’s catalogs and portfolios on social media portals. Assisting the Business Development team with quality promotion materials, potential client enquires sales reports, and other documents. Sales target allocation, sales follow-up, and client payment follow-up. Maintaining Client Relationships and retention with regular feedback on a product, after-sales service, and support.
11 Monate, Apr. 2018 - Feb. 2019
Sales Coordinator
BL Life sciences Pvt. Ltd.
Handling customer orders and assisting in the processing of price negotiations. Material management, follow-up, and preparation of product-wise/ customer-wise Sales reports. Coordinating with the company’s Warehouse team for the smooth and error-free dispatch and delivery of materials. Distributor and Vendor Management.
1 Jahr und 4 Monate, Jan. 2017 - Apr. 2018
Relationship Coordinator
VizExperts India Pvt. Ltd.
Single point of contact between client & support team. Scheduling support calls and meetings, communicating project status, and involving both parties. Coordination with the client for project/support team visits and summarizing client feedback after every visit.
11 Monate, Mai 2017 - März 2018
Sales Coordinator
Total It Consult
Generate sales and pre-sale administration (RFP, Sales Order, Purchase Order.) Tracking sales orders, supporting the field sales team, and analyzing and assessing statistical data. Customer communication, after-sales support. SOP creation for the released Sales Orders. Sales pipeline management in electronic form (ZOHO CRM) and present reports. Allocation of sales targets and follow-up on sales. Vendor management and negotiation.
Ausbildung von Ankita Rai
2 Jahre und 2 Monate, Juli 2013 - Aug. 2015
Business Administration
Dr. A.P.J Abdul Klaam University, Lucknow
3 Jahre und 2 Monate, Juli 2010 - Aug. 2013
General Science
DDU University, Gorakhpur
Sprachen
Deutsch
Gut
Englisch
Fließend
Hindi
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Bhojpuri
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