Anna Niemiec

Developing and sustaining relationships with key clients; providing a deep understanding of clients' needs and requirements; creating individual offers.

Providing professional Customer Service, maintaining the standards of an individual approach to each Customer; resolving product or service problems; making efficient decisions in challenging situations.

Providing technical support for the employees in Germany, using both German and English language; maintaining written and spoken correspondence over e-mail and phone; solving hardware and software problems, troubleshooting; cooperation with other employees from the IT department.

Preparing comprehensive verification (background screening) for the clients in regards to education, experience, licenses and reference history of the candidates; working with German- and English-speaking markets, communicating in both languages over the phone and e-mail.