Bozhanka Cam

•Train and develop the skills of international customer care & technical support. •Provide technical aid in project for the different operators for Microsoft products (Troubleshooting) •Quality of service and customer satisfaction monitoring and assurance

•Train and develop the skills of international customer care •Provide consultancy and aid in project for the different operators for Microsoft products (Licensing, Call Servers, Product activation, CALs, Tools & Procedures) •Quality of service and customer satisfaction monitoring and assurance

•Technical training courses for dealers •Follow up with the running projects with the client through a continuous communication process. •Editing technical reports for innovations •Examination with cases of warranty •Practical training courses for entitled workshop services •Translation of technical documentation and instructions from German to Macedonian •Preparation of different marketing activities and campaigns •Attendance of the Macedonian STIHL dealers together with the field servic

Production and Reparation of compressors. • Regular Monitoring of machines functioning, leading a daily scheduled reparation and maintenance acts • Preventive maintenance • Punctual reaction and fast act reparation in case of a malfunction • Maintain safe operating practices and good manufacturing process • Maintain PM program and data entry, utilizing the history for proactive measures resulting in uptime improvement. • Reporting to the production manager

- Automated Rapid Prototyping - Cooling and Heating systems

Mechanic Thermodynamic Eletronic Electrotechnic