Caio Firmino

Excel in providing exceptional customer service and personalized shopping experiences, resulting in high customer satisfaction and repeat business. Serve as the ambassador for the Maison department within the boutique, enhancing product knowledge and driving sales in this category. Participate in company training programs to improve product knowledge and sales techniques. Collaborate with team members to achieve store sales targets and maintain visual merchandising standards.

Providing high level of client satisfaction through excellent sales service. Meeting clients needs and handing assistance and information on product features. Building relationships between the brand and the client through regular use of client book. Assistance in merchandising and display maintenance.

Receiving and accompanying customers during their visit to the shop in order to offer an excellent service, according to the standards of the brand. Loyalty, prospection and reactivation of customers using the brand's tools. In the brand I was also the ambassador of the visual merchandising team, responsabile for the shop maintence, layout and window display changes.

I worked in the development of architectural projects focused on residential and commercial interiors, preparing studies, preliminary designs, executive projects and details of carpentry, marble and similar.

I worked in the commercial area of the company, participating in activities such as prospecting and loyalty of architects and customers, developing presentations of the company and the services offered for digital media.

I worked in the development of planned furniture projects, carrying out surveys and measurements for the conception of studies and proposals for customers. I developed projects set for better illustration, accompanied by executive projects and finishing spreadsheet for the choice by the client.

I worked actively in the development of architecture projects and commercial and residential interiors, developing complementary executive projects for electricity, hydraulics, carpentry and the like. I have carried out surveys of works and participated in their management, developing spreadsheets and delivery schedules of suppliers and relative. I developed measurements and participated in the request for estimates, keeping in touch with clients for the scheduling of presentations and meetings.