Chouiref Hamad
Angestellt, Customer Service Agent, Telusinternational
Abschluss: Master's Degree in Engish for Communication, Faculty of Arts and Human Sciences of Sfax
Sousse, Tunesien
Werdegang
Berufserfahrung von Chouiref Hamad
Bis heute 1 Jahr und 1 Monat, seit Juni 2023
Customer Service Agent
Telusinternational
1 Jahr und 4 Monate, Feb. 2022 - Mai 2023
Business Travel planner
Ozeol
3 Monate, Okt. 2021 - Dez. 2021
Travel Advisor
Travilya
3 Monate, Mai 2021 - Juli 2021
Project Manager
SQLI Services
* Insertion the offers received by the hotels in different destination in the world. * Consult all the offers of the hotels ( Special offers) * Different booking types like, Early bookings, promotion for different services such as (Gala dinner, Sylvester dinner)
1 Jahr und 8 Monate, Sep. 2018 - Apr. 2020
Business Travel Consultant
Ozeol
* Arrange business trips for the employees. * Assisting employees ( all ozeol offices in the world) to prepare their visas. * Assure the contact with embassies and consulate for visa procedures Assure the hotel booking, flight ticket. * Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings. * Assure all the bookings for the employees ( Hotel booking, flight ticket, Transfert ...)
6 Monate, März 2018 - Aug. 2018
Reservation Agent
L'instant Voyages
* Build Rapport with Clients Hotel Bookings for touristic groups. * Negotiated essential contract terms such as touristic group bookings. * Collaborated with staff members to make accurate reservations. * Answered incoming phone calls and developed a friendly rapport with callers while answering. * Developed team communications and information for meetings
3 Monate, Juni 2017 - Aug. 2017
Agent de sesensibilisation
Higher Independent Commission of Elections
* Developed team communications and information for public meetings (speeches) . * Monitored social media and online sources for industry trends. * Developed team communications and information for meetings.
Ausbildung von Chouiref Hamad
3 Jahre und 1 Monat, Nov. 2014 - Nov. 2017
Business Communication
Faculty of Arts and Human Sciences of Sfax
* Public Relations * Professional Communication * Advertising Services * Technical English: Writing Technical reports / Technical translation. * Thesis: Role of Internal Communication in radio station Goal Achievements.
2 Jahre und 10 Monate, Sep. 2011 - Juni 2014
Mass communication
Higher Institute of Applied Studies in Humanities, Mahdia
* English Litterature, civilization and grammar * Public Relations * Thesis: Media stuides * Media Studies * Professional Communication
Sprachen
Englisch
Fließend
Französisch
Gut
Arabisch
Muttersprache