Chouiref Hamad

is fine and healthy. 🥦

Angestellt, Customer Service Agent, Telusinternational

Abschluss: Master's Degree in Engish for Communication, Faculty of Arts and Human Sciences of Sfax

Sousse, Tunesien

Fähigkeiten und Kenntnisse

Geschäftsreise
Communication
Editing
Booking
Tourism
Offer management
Hotel
Meeting
Social Media
MS Office
Marketing
Amadeus
Translation
Customer Support
English Language
Hotel reception
Travel agency
Travel Advice
Hotel industry
Service Management
Hotel Booking
Simultaneous interpreting
Customer satisfaction

Werdegang

Berufserfahrung von Chouiref Hamad

  • Bis heute 1 Jahr und 1 Monat, seit Juni 2023

    Customer Service Agent

    Telusinternational

  • 1 Jahr und 4 Monate, Feb. 2022 - Mai 2023

    Business Travel planner

    Ozeol

  • 3 Monate, Okt. 2021 - Dez. 2021

    Travel Advisor

    Travilya

  • 3 Monate, Mai 2021 - Juli 2021

    Project Manager

    SQLI Services

  • 1 Jahr und 3 Monate, Apr. 2020 - Juni 2021

    Freelace Translator

    Satoripop
  • 6 Monate, Sep. 2020 - Feb. 2021

    Booking Agent

    DTS destination touristic services Incoming GmbH

    * Insertion the offers received by the hotels in different destination in the world. * Consult all the offers of the hotels ( Special offers) * Different booking types like, Early bookings, promotion for different services such as (Gala dinner, Sylvester dinner)

  • 1 Jahr und 8 Monate, Sep. 2018 - Apr. 2020

    Business Travel Consultant

    Ozeol

    * Arrange business trips for the employees. * Assisting employees ( all ozeol offices in the world) to prepare their visas. * Assure the contact with embassies and consulate for visa procedures Assure the hotel booking, flight ticket. * Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings. * Assure all the bookings for the employees ( Hotel booking, flight ticket, Transfert ...)

  • 6 Monate, März 2018 - Aug. 2018

    Reservation Agent

    L'instant Voyages

    * Build Rapport with Clients Hotel Bookings for touristic groups. * Negotiated essential contract terms such as touristic group bookings. * Collaborated with staff members to make accurate reservations. * Answered incoming phone calls and developed a friendly rapport with callers while answering. * Developed team communications and information for meetings

  • 3 Monate, Juni 2017 - Aug. 2017

    Agent de sesensibilisation

    Higher Independent Commission of Elections

    * Developed team communications and information for public meetings (speeches) . * Monitored social media and online sources for industry trends. * Developed team communications and information for meetings.

Ausbildung von Chouiref Hamad

  • 3 Jahre und 1 Monat, Nov. 2014 - Nov. 2017

    Business Communication

    Faculty of Arts and Human Sciences of Sfax

    * Public Relations * Professional Communication * Advertising Services * Technical English: Writing Technical reports / Technical translation. * Thesis: Role of Internal Communication in radio station Goal Achievements.

  • 2 Jahre und 10 Monate, Sep. 2011 - Juni 2014

    Mass communication

    Higher Institute of Applied Studies in Humanities, Mahdia

    * English Litterature, civilization and grammar * Public Relations * Thesis: Media stuides * Media Studies * Professional Communication

Sprachen

  • Englisch

    Fließend

  • Französisch

    Gut

  • Arabisch

    Muttersprache

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