Christopher Korman

Led a small team of analysts to provide internal analytics and KPI metrics as well as KPI and SLA reporting for large and medium sized corporate clients. Supported business decision making and provided recommendations to senior management. Identified and recommended continuous improvements across the business unit. Served as subject matter expert on many projects and initiatives. Supported sales team and client relations through hosting regular and ad-hoc meetings for new and existing clients.

Focused on solutions design for new client opportunities in high value and specialized transportation services. Lead RFP response activities including pricing and documentation of proposed solutions for both small, medium, and large client opportunities. Lead implementation and client on-boarding for new awards of business following Project Management principles.and processes

Manage customer transportation and logistics needs through large deployments and project roll-outs. Includes coordination and management of transportation, warehousing, and high value product installation and/or de-installation. Utilize Project Management principles and concepts to lead implementations and new client on-boarding. Create high level process maps as well detailed work instructions and operating procedures.

Support the development of a Transportation Management team, with a focus on daily operations while also working in conjunction with procurement, freight audit, and IT teams to help define and enhance processes, procedures, and IT solutions to meet client needs. Facilitated presentations and hands on training to clients to demonstrate the solutions being developed.

Customer Service & Dispatch Coordinator within First Team Transport (the High Value Products Division of SCI Group Inc.). Monitored and managed local HVP transportation on company operated equipment for local accounts as well as worked with regional partners across Canada to provide service for national accounts.

Oversaw a variety of accounts for transportation and warehousing services, including: - Local dedicated transportation for tier 1 and tier 2 automotive parts suppliers and milk run pick ups and direct-to-line manufacturing plant deliveries - 3PL freight management for customers in manufacturing sectors Supported management team in introduction of new clients, developing processes and procedures, identifying system needs and developing reporting tools, and staffing and training to support client base.