Dale Ficken

Berufserfahrung von Dale Ficken

• Bis heute 9 Jahre, seit Juli 2015

  Sr. Manager NAR TAC (Technical Assistance Center)

  Nokia

  Currently serving as the line manager for the Technical Assistance Center. In my role as TAC manager it is my job to support the 5 engineers I have working to support our North American and CALA customer base, this includes, Mediaroom, CDN, cDVR and the FCC products in the region.

• 2 Jahre und 2 Monate, Sep. 2012 - Okt. 2014

  SR. VIDEO ENGINEER LEAD / SR. PLATFORM DESIGNER / INNOVATION ANALYST

  Samsung Electronics

  Worked with the Content Services group on special projects relating to WatchOn, Media Hub and other secret service offerings for the future. Content platform engineering and workflow analysis is one of my key roles at Samsung, design, architecture, testing and deployment is all in a day’s work. Vendor relationships include all media transcoding companies (Harmonic, Elemental, Digital Rapids, etc.), big data Cloud offerings (AWS, Azure), Aspera along with other Samsung internal and external partners.

• 7 Monate, März 2012 - Sep. 2012

  CDN ENGINEER / ARCHITECT / SOLUTIONS SURROUND INTEGRATION TEAM

  Juniper Networks

  Performed system testing on Juniper’s next generation Content Delivery Networks (CDNs) using Media Flow Controller (MFC) specifically for AT&T uVerse application. Participated in designing, developing and executing the comprehensive test plan for multiple MFC (Juniper CDN) releases. Identified the root cause of product defects. Identified design gaps of the product from the customer requirements during test planning and execution.

• 10 Jahre und 1 Monat, Sep. 2000 - Sep. 2010

  Chief Operations Officer

  Online Webcasting Network, Inc.

  CDN Architecture, Streaming Media Engineering, IPTV, Transcoding Solutions (HLS, Flash, Smooth, Legacy). Hired as a hands-on consultant to help identify best of class solutions for specific Streaming / CDN requirements needed within the Enterprise space. Worked closely with VPs of Technology, Directors, CDN vendors, Transcoding vendors as well as Sales and Technical Engineers.

• 3 Jahre und 2 Monate, Aug. 1997 - Sep. 2000

  Sales and Marketing Executive

  The WebcastCenter

  Client and vendor relations, pre and post sales, project management, network administration, webcasting. streaming, satellite technologies.