Daniel Strohbichler

Berufserfahrung von Daniel Strohbichler

• Bis heute 1 Jahr und 6 Monate, seit Jan. 2023

  Head of Aftersales DACH

  MG Motor Deutschland

• 1 Jahr und 8 Monate, Mai 2021 - Dez. 2022

  Aftersales Operations Manager DACH

  MG Motor Deutschland

• 4 Monate, Feb. 2021 - Mai 2021

  Aftersales Manager DACH

  MG Motor Germany

• 6 Monate, Nov. 2019 - Apr. 2020

  Project Manager at Toyota Germany GmbH

  MSX International GmbH, Köln

  • Analysing of documentation and information • Preparing of documentation & presentation • Meetings and brainstorming with different departments and employees for background information • Sharing expertise and knowledge

• 6 Monate, Juni 2019 - Nov. 2019

  Operation Manager

  Uptime - Volvo Car Group

  Responsible for Germany and Netherlands Responsibility of 5 departments with 35 employees - Fleet Management - Service Planning - Product/Support Training, - Back Office (Controlling & Workshop Handling) - Back Office Goteborg (Vehicle ordering & invoicing) Reporting directly to Uptime & Volvo Top Level Management Set up department structurs & daily priorities Implementation of new systems and projects Implementation of KPI´s for each department Direct employee support

• 2 Jahre und 4 Monate, Sep. 2016 - Dez. 2018

  Regional After Sales Manager Europe

  Jaguar Land Rover Europe

  Responsible for 7 European Importer Markets Coordination of all the pan European strategies Increasing the after sales revenues via parts and accessory sales Coordinating the actions to electrify the network Providing business development consultancy to reinforce the presence of Jaguar Land Rover in the regions Designing and developing local campaigns with the Importer Companies Developing CRM activities Improving Customer Experience at the region

• 1 Jahr und 2 Monate, Sep. 2015 - Okt. 2016

  FRED Engineer/Warranty Manager/Dealer Technical Support Europe

  Jaguar Land Rover Europe

  Responsible for 32 European Importer Markets Provide warranty authorisation in accordance with JLR processes (Fixed Right Enhanced Diagnostics, FRED) and provide information and recommendations Ability to makes decisions with a sense of urgency while balancing risks & benefits Liaise with Customer Relationship Centre (CRC) on vehicle warranty concerns and technical goodwill requests inside and outside warranty Continuously supports and creatively seeks to improve systems and processes

• 3 Jahre und 8 Monate, Jan. 2012 - Aug. 2015

  After Sales Administrator

  Jaguar Land Rover Austria GmbH

  Parts Management for Jaguar and Land Rover Market Champion Online Service History & DWM/SAP-Turbo Assistance for warranty and goodwill, co-ordination with factory, retailer request, accounting, statistics Introduction and implementation of new systems Communication with JLR Warehouses, Retailers and Dealer Technical Support

• 2 Jahre und 8 Monate, Mai 2009 - Dez. 2011

  Gruppenleiter CNC

  Mubea Carbo Tech

  Improve processes, expand internal processes, quality controls classification of employees, training Group leader of 12 employees

• 2 Jahre und 2 Monate, Feb. 2007 - März 2009

  KFZ-Techniker

  Wolfgang Denzel AG

• 4 Monate, Okt. 2006 - Jan. 2007

  KFZ-Techniker

  Autohaus Wieland

• 3 Jahre und 8 Monate, Sep. 2002 - Apr. 2006

  KFZ-Techniker Lehre

  Auto Italia Salzburg