David Istvanovszki

Primary customer contact and active communication for providing accurate and creative technical solutions to user problems of moderate and difficult nature. Perform System Analysis to identify and develop solutions for customer problems, including hardware, software, or system functionality. Participate in team projects, including the design, development, documentation, analysis, and testing of systems to enhance the quality or efficiency of support service.

I had to redesign the company website. Held a crucial role in the upcoming system implementation. Other tasks I fulfilled: - Designing marketing material collateral for the outgoing projects - Analyses & Maintenance of related databases - Make a decision about the best IT decision of the new CRM system implementation, where I improved my communication skills between IT and non-IT colleagues - Responsible for loading, extracting and validation of client data - Performing daily system checks

I maintained and refreshed the databases which are connected to the address registers as well as the driving licenses. Other tasks I fulfilled: - Write down the system requirements of the clients - Creating UML and XML diagrams - Developing Screen Layouts - Designing, developing and implementing new functionality - Involved in the design of physical database schema and data modelling

The studies included courses with the main emphasis on Information Management such as E-Business, Information and Knowledge Management and Information Systems. It also included modules in Database Design, Business Intelligence and Designing Websites.

Last year specialised to E-Business and E-commerce, Economics of Digital World. Study divided into two parts: - Programming, Database Design and different IT Management courses - Business courses, like Finance, Accountancy and Management