David Kinsel
Angestellt, Assistant Front Office Manager, Swissotel Hotels and Resorts
Shanghai, China
Werdegang
Berufserfahrung von David Kinsel
Bis heute
Assistant Front Office Manager
Swissotel Hotels and Resorts
I have been solely responsible for managing and leading the Front Office Team at Swissotel Grand Shanghai since being appointed Assistant Front Office Manager and acting Department Head in October 2008. Leading the Concierge, Executive Club, Guest Relations, Reception and Service Center to grow our guest loyalty and overall guest experience. I have been responsible for building efficient guest recognition and retention programs, team member incentives and concepts to increase guest service opportunities.
Ausbildung von David Kinsel
3 Jahre und 9 Monate, Okt. 2000 - Juni 2004
History
University of Oregon
Classical & Midevil Chinese History, Classical History and Economics.
Sprachen
Englisch
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Französisch
Gut