Deepa Mukundan
Bis 2012, M.S Systems Engineering, BITS Pilani
Bangalore, Indien
Über mich
Excelled through growth and career advancement as Enterprise Mobility Consultant through projects & perseverance in achieving personal as well as organizational goals. Pursued M.S. (System Engineering) with nearly 14 years of rich experience in including 10 years in Enterprise Mobility and 3+ years in SAP Application Management
Werdegang
Berufserfahrung von Deepa Mukundan
Bis heute 3 Jahre und 2 Monate, seit Mai 2021
Senior Technical Analyst
Computacenter india Pvt Limited
• SME for MDM transition & transformation Projects. • Modern Device Management- Microsoft Intune, Windows autopilot, Windows Evergreen, SOTI, Windows Analytics • End-to-end transformation projects designing the UEM architecture. • Windows autopilot and co-management through Intune • Handled Windows update deployment and worked on the windows analytics tools for update remediation. • Worked on windows quality and feature releases and made sure windows devices • Mentored the team for upskilling on MDM .
Enterprise Mobility Management : Administration and diagnosis using Mobile Iron, Airwatch, O365 MDM solutions. Moibileiron VM server build/ re-build based on requirement. Mobileiron, Airwatch server upgrades to fix any bugs/issues with the preinstalled product versions. Troubleshoot MDM issues and co-ordinate with required teams to fix issue
1 Jahr und 3 Monate, Mai 2014 - Juli 2015
Infrastructure Analyst
UST Global
Support and maintain device administration activities including device registrations through dynamic labelling/ retirement/ Device Wipe/ Devicelock,unlock etc. Administration of MobileIron group and security profiles. Configuration and Proactive monitoring of MobileIron Sentry, ActiveSync and E-Mail Flow. Distribute and administration of In-house/Recommended apps, webpages OTA to mobile iron registered devices.
2 Jahre und 4 Monate, Jan. 2012 - Apr. 2014
Senior Mobility Engineer
Wipro Infotech
Enrol/Register the devices Device Inventory, GPS based - Locating map Configuring corporate policies including exchange Active Sync, Wi-Fi, VPN etc Application Management/restriction Perform security actions on the registered devices Create security, privacy, restriction, Email and other required policies for the MDM registered devices Device application on boarding and asset tracking Upgrade the MDM servers to the latest version, apply hotfixes if required DR drill plan
3 Jahre und 6 Monate, Juli 2008 - Dez. 2011
Associate Engineer
Wipro Infotech
Troubleshooting of SAP portal related issues and acted as L2 support Bug escalation management SAP HR – Functional, supported SAP HRMS modules L2 Support for DMS application management Troubleshooting Network related issues Customer & vendor escalation handle and resolution, Track call report
Ausbildung von Deepa Mukundan
4 Jahre und 1 Monat, Juni 2008 - Juni 2012
M.S Systems Engineering
BITS Pilani
Systems Engineering-BITS Pilani
3 Jahre und 3 Monate, Apr. 2005 - Juni 2008
BSC Computer Science
Bharathiyar University
Computer Science
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