Deniz ÇOLAKOĞLU

*Executing CRM based B&B/B&C products and their market strategy, managing development teams, testing and product launch activities *Visiting customers on regular to enhance business relationship and to promote new products/new feature of current products towards the goal of business growth.*Updating products with the latest market needs Products: DataAccord: Consents management tool, Customer 360: Omni channel data platform, Digital Insert: Customer centric product suggestioning, HKS: Audience Targeting

*Responsible for: Product management and Marketing of Emlakjet website, Emlakjet mobile web site, Project 2.0 *Identifying and defining new data-driven business models as using G. Analytics, Hotjar. *Creating meaningful user stories and use cases to drive requirements and prototypes for fast iteration *Managing the full lifecycle of the products *Identifying and proposing product improvements based on solid data, market perspectives and competitor's behavior

*Giving business insight, analytical data consultancy for corporate customers via Intellimap (bigdata tool) *Location based and targeting solutions for corporate customers to touch their target groups *Describing targets and tracking their performances of business partners, *Annual strategies of each products, revenue target and sharing personnel targets to each team member. *Annual bundle, product based and seasonal campaigns *Tracking global trends and developing the features in agile methods

* UX/UI Design - Writed user stories, prepared mockup screens, maked and analyzed user tests, worked on screens with agency. * Scrum Master - Managed agile team and determined the sprints. * Operation - Managed operation team: uploaded surveys, moderated answers and reported the results. * Advertisement - Social media adverts, google analytics and google adverts

Supported internal business partners/sales channel * Managed the internal communication with other departments and business partners * Understood customers needs and value chain, tracked campaigns and the offers * Prepared weekly reports and dashboard for the products * Carried out new project and tracked the duration * Managed partner relationship and managed report tool development process

* Worked with closely sales team to analyse, define, clarify the business requirements * Supported sales objectives of the campaign, prepared proposals about CRM campaign related to different channels * Developed the feasibility reports of the campaign and the detailed execution plans and executing them * Prepared proposals about developing the campaign and reporting platforms.

*Developed, implemented and monitored the quality activities *Contributed the controls according to demands of audits, during the delivery and process on site *Prepared specifications with headquarter. ( I have worked in Paris for 6 months for specifications) *Managed of internal and external improvements activities. * Used Kaizen, PDCP, 5Why and fishbone decreasing process faults *Organzied and coordinated process and parked area by using 5S *Visited suppliers’ capabilities and quality

* Followed up the product and process control criterias, audit, provide to be produced the product or process * Prepared spesifications with R&D * Managed of internal improvements activities. * Used Kaizen, PDCP, 5Why and fishbone decreasing scraps which came from any problem in production and showing treatment about the problem with daily, monthly and 3 monthly reports. * Tracked production raw material, semi-finished products and finished products