Diana Hoare

Berufserfahrung von Diana Hoare

• Bis heute 4 Jahre und 2 Monate, seit Mai 2020

  Executive Assistant / Office Manager

  MSCI

• 1 Jahr und 3 Monate, Feb. 2019 - Apr. 2020

  Executive Assistant / Office Manager

  VivaNeo Deutschland GmbH

• 1 Jahr und 4 Monate, Sep. 2017 - Dez. 2018

  Senior Specialist Options Support

  Western Union Business Solutions

  Support for the Go-To-Market-Teams Europe-wide including keying of hedging product expiries into GlobalPay+ and updating Fenics, sending deal and expiry communications to customers, general administrative support Controlling Function including developing measurements, collecting and analysing data, converting data into customer-friendly format, distributing data to stake holders

• 5 Monate, Apr. 2017 - Aug. 2017

  Senior Customer Support Representative

  Iconex

  Lead point of contact for all European customers (excluding UK), order and conflict management, liaising with cross-functional internal teams, building strong trust-based relationships with customers Process developing and mapping

• 3 Jahre und 11 Monate, Mai 2013 - März 2017

  Auditor

  Caterpillar

  Auditing / Quality Assurance for all transactions within the PeopleSoft Team (EAME Service Centre) Advanced technical support for PeopleSoft Application, reporting and data analysis, process documentation (standard work) & improvement

• 1 Jahr und 9 Monate, Aug. 2011 - Apr. 2013

  Customer Support Representative

  Caterpillar

  Direct data entry into Peoplesoft Application (Oracle) of personal & job data and raising of PCFs (electronic Personnel Change Forms) Basic technical support for systems like PeopleSoft, Taleo & IQN, Customer Relationship Manager for a selection of facilities, support as Subject Matter Expert for the implementation of new facilities into PeopleSoft

• 11 Jahre und 9 Monate, Sep. 1999 - Mai 2011

  Verwaltungsfachangestellte

  Stadt Frankfurt am Main

  Issuing permits to various organisations and individuals to use public spaces for commercial uses Managing larger projects as representative for the department i.e. Ironman Competition, Frankfurt Christmas Market, Football World Cup 2006 in Germany, building of the Commerzbank Tower, etc.

• 3 Jahre und 1 Monat, Aug. 1996 - Aug. 1999

  Verwaltungsfachangestellte (Auszubildende)

  Stadt Frankfurt am Main

  Training in general administration, book keeping, human resources, social services and legal applications Finished apprenticeship as best of clas