Dilawar Qazi
Angestellt, IT Systems Engineer Business Analyst, Sunnova
Houston, Vereinigte Staaten
Über mich
Personal attributes include dedication, leadership, meeting goals, creativity, and the ability to follow through.
Werdegang
Berufserfahrung von Dilawar Qazi
Bis heute 7 Monate, seit Nov. 2023
IT Systems Engineer Business Analyst
Sunnova
• Conducts regular log reviews, escalates security/platform needs, and supports internal/external clients. • Monitors licensing, hardware inventory, and budgets for projects. • Helping team in Salesforce.com, Azure/OKTA SSO, and cloud file sharing (Egnyte/OneDrive). • Supporting team in AWS Security/Architecture, SaaS platforms (Smartsheet, LucidChart), and collaboration tools (MS Teams, JIRA, BitBucket). • AWS IAM, Azure, Microsoft 365, Google Cloud, desktop/laptop support, and device troubleshooting.
1 Jahr und 6 Monate, Mai 2022 - Okt. 2023
Senior IT Project Coordinator
Tally Energy Services
• Manage company-wide IT equipment logistics at Tally Energy Services. • Lead departmental support in case and project management, maintenance plans, application upgrades, and deployment of software like "Well Seeker" and "Machine Metrics." • Create Power BI dashboards for reporting and coordinate IT project management across multiple functions. • Collaborate with developers and administrators to optimize data flows between internal/external systems. • Assist users with Syspro and ERP troubleshooting.
2 Jahre und 2 Monate, März 2020 - Apr. 2022
Information Technology Project Lead/ Coordinator
Katy ISD
• Led IT problem diagnosis across Elementary, Junior, High, and East transportation campuses. • Coordinated with operations, cyber security, networking, cabling, telephony, and maintenance departments for timely issue resolution. • Supported management with project reporting, timelines, and completion updates. • Collaborated with 1200+ staff members, ensuring seamless communication and effective teamwork for issue resolution.
4 Monate, Nov. 2019 - Feb. 2020
IT Analyst – Operations Support (Contract)
ERM, Houston, Texas, USA
• Implemented system upgrades, software installations, data backups, and configured new systems and applications. • Supported North American teams in migrating from Windows to Amazon Workspace (AWS). • Administered system-wide tools, including Active Directory, help desk ticking, MS Office suite, RSA, Proxy, and SCCM. • Responded promptly to end-user issues, updating tickets regularly throughout the resolution process.
2 Jahre und 7 Monate, Mai 2017 - Nov. 2019
Project Coordinator and Field Engineer
Katy ISD, Houston, Texas, USA.
• On-site analysis and resolution of complex desktop issues for end-users. • Install, configure, test, maintain, and troubleshoot end-user and network hardware, peripherals, software, and products. • Contribute to and execute projects, conduct research, and collect data as directed. • Mentor Level I technicians and serve as a point of escalation for complex tickets. • Handle IT problems for four campuses simultaneously in a network engineering role.
• Assist in development and planning of training programs and running the Academy processesto ensure appropriate Nomination, Examination and Accreditation of learners. • Support in running courses on-site and CRM (customer relationship management) to supportclients. • Support in maintaining the e-learning platform for the online training's. • Involvement in communicating the L&H Academy offer throughout the Group.
8 Monate, März 2016 - Okt. 2016
Working student, Marketting and consulting agent.
IUBH Internationale Hochschule• Marketing of the university and handling queries from the international students. • Responsible for all the up coming students and their consultation
7 Monate, März 2016 - Sep. 2016
Master Thesis, “The exploitation of mining deposits hybrid processes:"
TU Bergakademie FreibergMaster Thesis, “The exploitation of mining deposits hybrid processes: A feasibility study” • The present master thesis should analyze the market potential of the Theisen sludge mono-landfill in Saxony-Anhalt
3 Monate, Okt. 2015 - Dez. 2015
Intern in Online Corporate Communication.
MAN Truck und Bus Deutschland GmbH, Munich Germany
• Web and google analytic. • Responsible for online communication channel, conferences, workshops, marketing, strategic planning for web development.
7 Monate, Feb. 2015 - Aug. 2015
English & German Speaking - IT Services Agent (Technical support level 1)
TCS - Tata Consultancy Services, Budapest, Hungary
• Responsible for all the technical problems; incidents or service requests. • Worked on CRM (customer relationship management) project. CRM platforms involve businesses analyzing customer interactions and improving the customer relationship. • Provided Level 1 End User IT support, instruct users on usage of software, announce urgent/important information from IT group, receive and assign software, hardware and network requests to the appropriate IT team.
• Assist PHD Students at Raw and Material department with Mathematical reading and examining the materials for testing and analysis. • As part of the management team, I took the role of team lead, when needed on certain tasks.
5 Monate, Aug. 2012 - Dez. 2012
Bachelor Thesis, Industrial Waste Disposal.
Institute of management and sciences
Bachelor Thesis, Industrial Waste Disposal Target Area Hayatabad, Peshawar, Pakistan. • The presented study was conducted to investigate the different ways that are used for disposing off of the waste in Hayatabad, Peshawar.
2 Monate, Juni 2012 - Juli 2012
Summer Internship
CFB (Century Financial Broker), Dubai, UAE
Ausbildung von Dilawar Qazi
6 Monate, Sep. 2014 - Feb. 2015
MBA IBDEM (International Business in Developing Emerging Markets)
Università degli Studi di Trento
International Marketing, International Entrepreneurship, Information System.
3 Jahre und 6 Monate, Sep. 2013 - Feb. 2017
MAB IBDEM (international business development in emerging markets)
Technische Universität Bergakademie Freiberg
Masters of International Business in Developing Emerging Markets with majors in 1: Strategic corporate management. 2: Economics Engineering. 3: Information Management. 4: International Marketing.
4 Jahre und 6 Monate, Sep. 2008 - Feb. 2013
Business/Managerial Economics
Institute of management and sciences, Peshawar, Pakistan.
Bachelors of Economics.
Sprachen
Englisch
Muttersprache
Deutsch
Fließend
Hindi
Fließend
Pashto
Fließend
Urdu
Fließend