Douglas MacPherson

• Consulted with external corporate clients for training groups in designing, developing and facilitating training in leadership, interpersonal communications, negotiations, presentations, and coaching

• Designed and launched the processes for talent management by developing tools for succession planning and career planning as well as providing ongoing consultation to assist in development of employees. • Designed and introduced mandated Employment Equity & Human Rights programs for all management and employees that followed legislative requirements ensuring sales to the government ranging from $20-$50 million annually • Established “pay-for-performance” in creating and managing the Performance Manage

• Consulted with the management and boards of directors of the independent credit unions to determine learning strategies and training programs. • Recognized as the credit union employee of the year in 1988 for introducing a directors’ (leadership) achievement certification program for the boards of directors of the credit unions responding to legislative requirements dealing with governance issues. • Improved leadership within the credit unions by developing and implementing an annual residential Credit

• Designed and taught courses in English and communications to students in full-time and continuing education programs. Courses included Reports & Presentations, Business Communication, Career Planning, Interpersonal Communications, & Communications & Culture. • Researched and developed a guide for teaching adults to help instructors work with senior students taking continuing education courses or returning full-time to college.

*Writing for broadcast & print media