Emmeline Jallas

- Organizing ±120 events per year, resulting in an increase of 40% of events as well as an increase of the n° of applications of ±14%. - Heading the MBA ambassador program, impacting an increase of an average 38% every year for 3 year and increasing by 50% per year of the diversity of the program. - Training 120 ambassadors per year to follow guidelines in order to increase brand awareness and professional interactions with prospective students. - Identifying no-performing expenses and reallocating ....

- Organizing internal events (team building & seminars) for ±150 participants to increase employee engagement. - Leading the website restructuration strategy, resulting into a better understanding of the mission & values of the company and its services. - Managing the social media platform with an increase by +40% of posts & 8 hiring in 6 months. - Leading marketing actions to increase brand awareness & harmonized the brand image.

- Initiating marketing & communication related to ITK’s online presence, resulting in an increase of employee engagement as well as an increase of +12% of followers and brand awareness. - Google Analytics KPI support for the web site & social media platform on order to understand visitor behavior and adapting the website content. - Providing my CRM Tool expertise to find the best CRM tool for the company.

- Accompanying sales export assistant in their daily task for 1month, resulting into a better understanding of client needs and identifying customer services improvement points. - Supporting the CRM tool implementation resulting in launching salesforce platform and increasing the importance of sharing information and knowledge about clients. - Auditing over 1000 client’s financial situation & solvability to update SAP client’s profiles, adapt client contracts and better understand some behavior.

Missions : Website optimization; Technical translation; New commercial tools; Customer relationship Tools : CMS - Microsoft Office - HTML

- Organizing 6 internal events (team buildings, seminars, seasonal events, incoming employees) per year for ±50 employees aiming an increase of employee engagement. - Main point of contact for external event organization & event host (registration, venue, communication, equipment needed, set up, company presentation) ensuring respect of budget and after event follow ups. - Helping on marketing initiatives (logo design strategy, emailing campaigns, brochures) to increase brand awareness.

Marketing and CRM

‘‘Marketing & Management’’ & ‘‘Marketing & CRM’’ - First class honors