Ena Mann
Angestellt, Account Manager Central Europe, Bentley Systems Germany GmbH
Bis 2024, Digital Twins für Städte, TUM Graduate School
Munich, Deutschland
Werdegang
Berufserfahrung von Ena Mann
Bis heute 2 Jahre und 1 Monat, seit Juni 2022
Account Manager Central Europe
Bentley Systems Germany GmbHInfrastructure BIM CAD Smart Cities Digitalization
Person in charge of APC by Schneider Electric at Tech Data
1 Jahr und 2 Monate, Aug. 2016 - Sep. 2017
eMoney Operation Manager; Customer Service Manager
PPRO Financial Ltd
- Responsible for keeping their agents informed of what is happening in the center and anything that may impact on the agents - Facilitate and organize training session for all agents and participate in recruitment of new call center agents - Submit regular reports to management and seek new ideas and strategies to improve performance at the center - Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times
- Contacts lead lists generated by marketing to identify application opportunities - Nurtures leads in conjunction with marketing to push prospects through the sales cycle (with calls, emails, and content distribution) - Cold calling to arrange meetings with potential customers to prospect for new business; - Responding to incoming email and phone enquiries; - Acting as a contact between a company and its existing and potential markets;
- Conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality; - Liaising between suppliers, manufacturers, relevant internal departments and customers; - Negotiating and agreeing contracts and monitoring their progress, checking the quality of service provided; - Developing an organisation's purchasing strategy; - Ensuring suppliers are aware of business objectives; - Training and supervising the work of other members of staff.
6 Monate, Sep. 2013 - Feb. 2014
Lecturer
State University of Tetovo
- Participation in academic conferences - Attending and speaking at conferences and seminars - Classroom teaching (lectures, practical study classes, practice classes, laboratory work, seminars, colloquia), including in continuing education courses and in the open university format - Consultation and advising of students - Arranging and supervising student traineeships - Establishing contacts with the wider academic community
Ausbildung von Ena Mann
1 Monat, März 2024 - März 2024
Digital Twins für Städte
TUM Graduate School
Smart Cities, Digitaler Urbaner Zwilling, Smart Cities and Regions in Bayern
2 Jahre und 7 Monate, März 2020 - Sep. 2022
IT Management
FOM Hochschule für Oekonomie & Management
4 Jahre, Okt. 2007 - Sep. 2011
German Language and Literature, Translation and Interpreting
Ss. Cyril and Methodius University of Skopje
6 Monate, Aug. 2006 - Jan. 2007
The aptitude test for higher education
University of Kassel
W Course: - English and American Culture and Business Studies (English, American, and economy) - Political Science - Psychology - Social Work - Sociology - Business Education - Business Law - Business Romance (French, Spanish) - Economics
Sprachen
Englisch
Fließend
Deutsch
Fließend
Spanisch
Fließend
Macedonian
Muttersprache
Albanian
Fließend
Croatian
Fließend