Erwin Vervacke

Driving SAFe ART implementation and adoption in a multidisciplinary program

The area where people and technology touch is my wonderland and my curiosity pushes me to venture into new industries, find new challenges and define new solutions. My main activities include: - Organizational transformation and process optimization - Coaching Lean problem solving and Agile implementations (purpose - process - people) - Development of new digital products and services

Development of a mobile + web app for site installation teams. Business support for driving and monitoring adoption - Acting chief product owner - Agility coach for other projects

Create an automated workflow to generate a realistic 3D model of Flanders for a serious game. Focus on building functionally exact traffic situations to represent main dangerous traffic scenarios for school children age 10-12 riding their bicycle to school. (72.600 km road, 534.000 road crossings, +2.500.000 buildings, +13.700 km2 surface) Setup baseline customer support processes. Add data validation and audit functionality.

Assignment 1: Manage Nike's first Agile pilot project through a waterfall PMO (Cadence / PMI). Extensive transition management component covering EU merchandising, sales and finance. Provide lessons learned and insights on how agile principles can support Nike Inc. and highlight opportunities. Assignment 2: Manage a CEE distributor transition project. Determine fastest approach, ensure cross-functional alignment and develop playbook for future.

Pivot a running technical security project and develop a new secure Digital Marketing platform to migrate micro sites after security breach. - Align with Risk, Security and Compliance guidelines - Implement SDLC and provide secure coding guidelines for new .NET/MSSQL and PHP/MYSQL platforms - Build an effective team to cover local competence gap. - Align the 150+ external partners to new guidelines and redefine customer support processes.

Manage the development operations of a distributed team building a 3D location based social media app and games platform targeted to businesses and private users.

Design the global 3D navigation data strategy and the next generation 3D visual product roadmap. Position NAVTEQ as industry leader in 3D navigation data. Achievement: • Successful design and launch of multiple 2D and 3D navigation data products. To date (2014), these best selling non-map data products are used in handhelds, mobile phones and in-vehicle navigation devices worldwide. • Positioned NAVTEQ as world leader for 3D navigation data

Pivot the project-focused IT organization into a centralized business-driven IT services organization. • Build a reliable IT software services- and projects pipeline focused on business value. • Defined processes to cover a multi-channel CMS, automated translation, content syndication, rendering to print (leaflet, catalogue, manual, sales deck), CRM, marketing campaigns/incentives, incremental updates, daily content deployment…

Transformed the test team (8 FTE) into a full-production quality assurance team and position the QA team as absolute quality gatekeeper. Achievement: • We improved the test strategy and enhanced the flexibility and agility of the test process. We created a modular QA approach including ‘self-service’ testing modules for developers and system admins. • Continuous improvement leading to daily full functional & LPS test cycles for the online presence.

Goal: Develop new service offerings Achievement: • Continuous improvement processes embedded into the services to ensure a proactive attitude. • I initiated a new managed services framework using ITIL, Prince2 and CobiT methodologies as a basis for new service offerings spanning multiple best practices.

Actively manage the service team (22 FTE) and act as liaison between customer, company and said team. Achievement: • I built an agile and visible service team • Setup of new service lines within the department • Huge efficiency increase of our resource pool by improving the operational model and aligning the technical team with the commercial sales/account teams. We could start using team intelligence to generate commercial leads. • I personally addressed and solved market penetration issues in th

• Successful completion of international projects in architecture and stand design • Guidance and support for real-time online 3D visualization research projects.

• Set up and manage the 3D CAD program, including development of the curriculum, course structure and materials at the Interior Design Department. • Successful promotion of the 3D CAD program ensuring that use of computer aided design became an integral part of the curriculum.

BA Interior Design and Architecture Dissertation on "3D Computer Aided Design in the furniture industry"