Dr. Falk Brauer
Bis 2018, Head of Global Customer Success and Consulting, In Mind Cloud
Singapore, Singapur
Werdegang
Berufserfahrung von Falk Brauer
Bis heute 6 Jahre und 6 Monate, seit 2018
Head of Global Pre-Sales and Center of Excellence for “Manufacturing X”
In Mind Cloud
SVP COE “Manufacturing X”. Manage global sales engineering and solution advisory team. Driving go-to-market and pre-sales activities via direct customer engagement, industry value engineering, digital and social campaigns and event marketing. Consulting customers on their journey to B2B end-to-end sales process digitalisation and indirect market growth by leveraging In Mind Cloud’s “Manufacturing X” platform.
2016 - 2018
Head of Global Customer Success and Consulting
In Mind Cloud
SVP Customer Engagement. Manage industry and technology consulting, customer success and support teams around the globe for manufacturing sales digitalization platform (Singapore, Munich, Shenzhen). Responsible for project acquisition, end-to-end project success, customer growth and full P&L of consulting business. Manage growth and digitalization strategy with strategic partners (Accenture, Itelligence, etc.) and direct customers across manufacturing industries.
2014 - 2016
Head of Technology & Cloud Operations
In Mind Cloud
VP Technology for manufacturing industry focused cloud sales platform (CRM, CPQ, Customer Portal, End-to-end Costing, etc.) with deep SAP ERP integration. Ramp-up platform development team, ship product to first customers, manage and deliver on solution roadmap, develop and manage infrastructure, operations team and support processes. Support business development, professional services and sales activities. Manage and resolve customer escalations
2012 - 2014
Head of R&D, Innovation Center Singapore
SAP Asia Pte Ltd
Set-up and manage 50+ FTE team of net new SAP Innovation Center in Singapore. Activities ranging from solution advisory over business development and technology POCs to product management and standard product delivery. Transformation from tech research to business innovation in the area of Industry 4.0, Logistics, Retail, Machine Learning and real-time Business Analytics following a pilot customer co-innovation approach. Speaker at diverse events.
2010 - 2012
Product Owner, Real-time Intelligence, SAP Next Business & Technology
SAP AG
» Developed break through search technology for Business Intelligence on SAP HANA. » Lead team of 10 research engineers in the role of Product Owner. » Feature, release and resource planning, planned and maintained scrum backlog. » Evaluated and adjusted strategic direction with management team and other stakeholders. » Liaised with customers for validation purposes. » Transferred results to SAP's High Performance Applications team (ships as part of their products).
2006 - 2010
Research & Innovation, Data Management and Analytics, SAP Research
SAP AG
Consulting and research in the area of Internet of Things, Machine Learning, Event Streams, Natural Language Processing and Database Technology. Completed 3 EU research projects, multiple SAP internal consulting projects, filled 4 patents, published 15 research papers.
Ausbildung von Falk Brauer
Information Systems
Hasso Plattner Institute, University of Potsdam
PhD student
Media Computer Science
Technical University of Dresden
Distributed Systems, Database Systems, Multimedia Technologies
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
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