Gabriele Silvestro
Bis 2019, Project Manager, Automobili Lamborghini S.p.A.
Ingolstadt, Deutschland
Werdegang
Berufserfahrung von Gabriele Silvestro
3 Jahre und 1 Monat, Sep. 2016 - Sep. 2019
Project Manager
Automobili Lamborghini S.p.A.
− Sales Strategy projects: mobile CRM, sales mobile applications development; sales process and funnel definition, B2B sales and communication program, prospect qualification, dealer contact requests process optimization.
- Concept development and project management of global CRM strategies and programs, such as VIP management, Prospect and Customer Dialogue program, Customer Satisfaction program. - Consulting the markets Italy, France, Singapore, Greece and South Korea. - Set up of local CRM strategies in the markets as well as implementation of systems and processes. - Development of KPI through the different sales funnel phases, with ROI measured on sales conversion.
2 Jahre und 5 Monate, Juni 2005 - Okt. 2007
Communication Manager
Volkswagen Group Italia - Audi Brand
- Online marketing: planning, budgeting, conception and coordination of agencies (creative briefing, development and reporting analysis). Creation of different websites and micro sites. Search engine marketing, optimisation and advertisement. - CRM: build up of measures including Customer Loyalty program, VIP management, Acquisition and Lead management, Campaign management, Customer segmentation and technical set up of a database, Lead management training for dealers.
10 Monate, Nov. 2003 - Aug. 2004
Buyer
SEDA UK ltd
- Cost and relationship management with the main service supplier. Process oriented cost benefit analysis, in cooperation with our partners. Optimization of internal workflow and process to generate cost saving.
1 Jahr, März 2002 - Feb. 2003
Key Account
Autotrasporti Orefice S.a.s.
- Assigned to the main customer (40% of company turnover).
2 Jahre und 6 Monate, Sep. 1999 - Feb. 2002
Operation Team Coordinator
Autotrasporti Orefice S.a.s
- Responsible to coordinate a team of 5 people during events held on customer site.
3 Jahre und 3 Monate, Apr. 1996 - Juni 1999
Tax Consultant
D´Abundo Consulting
- Associate tax consultant specialised in new enterprises start up.
Ausbildung von Gabriele Silvestro
1 Jahr und 2 Monate, Aug. 2004 - Sep. 2005
Marketing and Communication
Pubblitalia 80
6 Jahre und 10 Monate, Okt. 1996 - Juli 2003
International Management
University Parthenope of Naples
Sprachen
Italienisch
Muttersprache
Englisch
Fließend
Deutsch
Fließend
Französisch
Gut
Spanisch
Grundlagen