Gizem Tong Dönmez

Responsible takeover of the Global Key User function and active participation in the worldwide Key User Community activities together with the local key users Involvement of relevant Stakeholders in developing solutions that enable end to end bussiness processes,including IT experts,external Partners and local key users Participate in train-the-trainer sessions and conduct S4/HANA end-user training/support Process modeling and documentation

• Material supply & demand planning activities • Following plant inventory value and scorecard metrics • Tracking daily plant and customer backorders reports • Master data management Following forecast accurancy • Participated SAP team in Manufacturing plant organization as OTC(Order to cash)/BI (Bussiness Inteligence) & ICO (Intercompany) Superuser •Doing Kaizen activities for production lines & supply chain areas

• Coordination between customer requirements and production •Managing shipments according to customer request date and shipment mode • Tracking daily backorders reports • To create and analyze compliance for service problems • Material supply & demand planning activities • Coordination Import & Export operations with logistics department • Participated SAP team in Manufacturing plant organization as OTC/BI & ICO Superuser

Preparing monthly productivity analysis, supporting the defect costs reduction projects, collecting scrap parts , researching reasons of failures, planing tests , reviewing result of tests and taking required measures with Shainin problem solving methods.