Gorkem Coskun

Angestellt, Guest Relations Supervisor, The Land of Legends Kingdom Hotel

Über mich

Hello and welcome to my Xing profile! My name is Gorkem Coskun and I am a Guest Relations Supervisor with a passion for delivering excellence in customer experience. With over six years of experience in the hospitality industry, I have honed my skills in guest relations management, overseeing all-staff efficiency, and acquiring professional customer feedback. I hold a Bachelor's degree in Recreation Management and an Associate degree in Tourism and Hotel Management from Akdeniz University. I am a detail-oriented and culturally sensitive service provider and an expert user of Microsoft Office. I am committed to optimizing processes and procedures to maximize customer satisfaction and improve resolution efficiency. Thank you for taking the time to read my profile. Please don't hesitate to connect with me if you would like to discuss potential opportunities or share insights about the hospitality industry.

Fähigkeiten und Kenntnisse

Complaint management
Customer Support
Customer service
Customer satisfaction
Service Management
Contact Center Management
Customer care
Customer Relationship Management

Werdegang

Berufserfahrung von Gorkem Coskun

  • Bis heute 1 Jahr und 9 Monate, seit Okt. 2022

    Guest Relations Supervisor

    The Land of Legends Kingdom Hotel

  • 3 Monate, Aug. 2021 - Okt. 2021

    Guest Relations Supervisor

    Rixos Hotels
  • 3 Jahre und 5 Monate, Apr. 2018 - Aug. 2021

    Guest Relations Agent

    The Land of Legends Kingdom Hotel

  • 7 Monate, Apr. 2017 - Okt. 2017

    Front Desk Agent

    Rixos Hotels

Sprachen

  • Englisch

    Fließend

  • Türkisch

    Muttersprache

21 Mio. XING Mitglieder, von A bis Z