Gulgun Kocamaz

Bis 2020, Senior Consultant, Live Reply GmbH

Düsseldorf, Deutschland

Fähigkeiten und Kenntnisse

Solution oriented
proactive
ITIL Service Manager
OSS
GSM
IMS
Project management
Servicedesk
maximo
ERP
remedy
machine to machine
hp openview
TEMIP
Experience in IT and Telecommunications
IT Service Management
HP Quality Center
compliance
Service Planning
Budget Planning
Teambuilding
Team leadership
UNIX
windows
IP
SNMP
IT Operations
Content management

Werdegang

Berufserfahrung von Gulgun Kocamaz

  • 5 Jahre und 3 Monate, Mai 2015 - Juli 2020

    Senior Consultant

    Live Reply GmbH
  • 1 Jahr und 2 Monate, Dez. 2013 - Jan. 2015

    OSS and service solution management

    Turkcell Teknoloji

  • 2 Jahre und 11 Monate, Jan. 2011 - Nov. 2013

    Network Continuity Management System Team Head

    Turkcell

    Management of various applications focused on Monitoring Systems as team manager. Operation and Maintenance of Turkcell Control Center Servicedesk, IBM Tivoli TSRM, HP TEMIP, Network Node Manager etc .Responsible for major consolidation Projects ;Turkcell and Superonline Event Management System,Turkcell and Superonline Servicedesk .Consolidation of Astelit Life (subsidiary of Turkcell ) Fault Management Systems with Turkcell TEMIP as Remote NOC operation project

  • 3 Jahre und 5 Monate, Sep. 2007 - Jan. 2011

    Team Leader

    Superonline

    Managment Systems /OSS Team Leader

  • 11 Jahre und 8 Monate, Feb. 1996 - Sep. 2007

    Team leader

    Turkcell

Ausbildung von Gulgun Kocamaz

  • 4 Jahre und 10 Monate, Sep. 1985 - Juni 1990

    Computer Engineering

    METU

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

Interessen

Photography
languages
Travel

21 Mio. XING Mitglieder, von A bis Z