HAO RUNG CHIU

• Optimize and design for www.windeln.com.cn • Managed CMS through communicating with IT project manager and China team • Collaborated with customer service, campaign managers and creative team

• Led email marketing project: strategy, design, A/B testing and implementation • Collaborated with customer service, campaign managers and creative team

• Completed the full cycle from lead to close • Developed profitable new business account relationships • Coordinated of both internal and external teams to reach the goal • Supported marketing events and customer service team

• Achieved 20% Sale increase by engaging overseas market • Handled branch customer service on phone and emails • Released English website and online shops, such as PCHome, Yahoo and Ruten • Set up the international trade show, from planning phase through executing

• Made cold calls and communicated effectively with customers • Created metrics and records of contacts, accounts and orders • Organized events such as speech or social events for relationship building