Hanan Sherkin

Lead the company’s entrance into US and EU regulated markets and responsible for all regulatory aspects in new and existing jurisdictions including: - Focal point between the company’s technology units and regulators, certification labs and service providers. - Gap analysis of regulation technical standards against product. - iGaming license application documents. - Certification and audit project management. - Regulated technical change management procedure.

Built and implemented strategies, policies and procedures for: - Consumer, seller and affiliate fraud detection. - Chargeback monitoring and prevention. - Payment processing optimization. - Compliance with ePayments regulations such as:  The Office of Foreign Assets Control ("OFAC").  Digital Millennium Copyrights Act (“DMCA”).  PCI Data Security Standard (“PCI DSS”). - Sellers and affiliates underwriting and screening.

Responsible for relationship management with the company’s key accounts and including: - Working with clients' senior positions in international businesses. - Monitoring and review of business indicators. - Product training for financial reports and reconciliation tools. - Pricing negotiation. - New client integration from contract to launch. - Managing relationships with international processors, acquirers and banks such as PayPal, Paymentech, GlobalCollect.

Built and managed the company's operations and customer service tools and team including: - Development of back-office and operations tools and processes. - Responsibility for set-up and management of merchant accounts. - Leading the integration with inbound / outbound international processing banks. - Processing outbound payments to international merchants and vendors. - Reconciliation of inbound and outbound payments. - Providing customer service to international merchants.

E-com launched the first virtual mall in Israel, SHOPY, providing Ecommerce salutations for 1,000 offline merchants. Built and managed the company’s customer service, retention and online store designers teams including: - Set-up and design of online stores. - Merchant customer service. - Payment collection. - Merchant customer retention including:  Pricing negotiation.  Online store optimization.  Campaigns.