Hannan Harpaz

Angestellt, ITIL Consultant, Gavel

Kfar Vitkin, Israel

Fähigkeiten und Kenntnisse

Infrastructure Management
Active Directory
Exchange
Microsoft Excel
VBA
JavaScript
Microsoft Office
English-German
Languages
SAP R/3
Support
ServiceNow
Business process management
SQL
ITIL

Werdegang

Berufserfahrung von Hannan Harpaz

  • Bis heute 5 Jahre und 8 Monate, seit Nov. 2018

    ITIL Consultant

    Gavel

  • 2 Jahre, Dez. 2016 - Nov. 2018

    Tier 3 Support

    AngelSense

    Provides root cause analysis for problems using tools as Graylog, Mixpanel, MySQL and bash scripting. Interfaces with customers, vendors, R&D, internal and external tech support teams. Trains Tier 1 and Tier 2 agents. Responsible for Some operational areas as device inventory and cost reduction of cellular usage.

  • 7 Monate, Juni 2016 - Dez. 2016

    IT Consultant

    Flamingos

  • 9 Jahre und 7 Monate, Nov. 2006 - Mai 2016

    Manager IT Infrastructure

    Medtronic plc

    Led a team of seven system administrators, field technicians and helpdesk agents. Planned and implemented IT projects as: servers, storage, cloud migration, security and licencing. Served as an SAP consultant PP module

Ausbildung von Hannan Harpaz

  • 2 Jahre und 9 Monate, Okt. 1985 - Juni 1988

    Linguistics

    Hebrew University of Jerusalem

    Morphology, phonetics, syntax

Sprachen

  • Hebräisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Gut

Interessen

Running
Music

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