Hany William

Assessing and streamlining the methodologies and infrastructure used by projects in the IT portfolio of my respective department, to improve efficiency and productivity. Assessing vendor performance and work on process improvements to effectively reduce costs of running projects. Provide the project manager with a programme perspective when required, or as a sounding board for ideas and approaches to solving project issues that have programme impacts. Identify and manage cross-project dependencies.

Responsible for managing T&T programmes with large budgets, with a global team of subject matter experts. Responsibilities included planning, QA, resource management, product and process development, creation of and full ownership of the governance model, including budget control and revenue monitoring and reporting to board level maanagement. Development of new product definition and processes in partnership with Swisscom, leading to the signature of an international partnership contract

Project Manager for IT Infrastructure. Responsible for linking the business executives to the information technology world and translating and implementing the stakeholders' requirements into reality

Leading B2B projects for Swiss based international enterprises. Using the vast resources of Orange Business Services, as a project manager, i am required to lead and coordinate between multinational virtual teams to achieve timely and within budget delivery of projects.

Promoted to specialist position, responsible for providing consultation, tutoring and support for various Orange teams. As a single point of contact for DSL implementations in Switzerland between Orange Business and Swisscom, i was responsible for the implementation of new products, migrating end-of-life locations to new services and took part in the chosing of the Orange portfolio.

Responsible for communication with local clients and fully responsible for work flow in Germany, Switzerland and Austria, including timely delivery of services within both a project scope and organic growth.

Project Management; Communication channels management and conflict resolution

Computer Networks