Heba Khayat
Angestellt, Customer Service Agent, DHL Express
Cairo, Ägypten
Werdegang
Berufserfahrung von Heba Khayat
Bis heute 17 Jahre und 3 Monate, seit Apr. 2007
Customer Service Agent
DHL Express
Maintain and expand the company's capabilities relating to pre and after sales service to ensure the highest levels of customer satisfaction. Assure all callers receive service, which is prompt, friendly, courteous and helpful. Customer complaint handling , Arrange Booking for pickup ,Transfer Calls & Make follow up calls Tracing shipment. Open and provide information & To open a trace dependant upon the information in the system, e.g. missing scan date Supply correct & precise information
Ausbildung von Heba Khayat
Ain Shams University , A;Alsun Faculty
Sprachen
Englisch
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