Jan Kmet

- technical solutions for NRM analysis and tools - capacity planning and optimization - data analysis and reporting - coordination of activities being performed in Shared Service Center - supporting local Net Revenue Management teams worldwide

- track performance of Henkel Shared Service Centers worldwide to management - process automation and optimization - presentation of achieved results and identification of areas to be improved - daily contact with supporting teams and coordination of their activities - database cleansing and visualization tools optimization - reporting and data analysis

- optimal allocation of resources and their utilization - continuous monitoring of team performance - monitoring and reporting of all resources used for running operation in the team - conducting satisfaction surveys, their evaluation and presentation - development of leaders and creation of plan to sustain well-working team - active support of management and business partners (local, regional as well as global)

- leading 20-membered team consisting of analysts, specialists and digital coordinators - steering hiring process - coordination of assigned projects - creation of strategy for development of team members - active communication with business partners in regional branches and headquarter in Dusseldorf - organization of trainings and knowledge sharing

- coordination of assigned tasks and projects - participation on hiring process - active support team lead - standard/ad-hoc reporting and data analysis - communication with data suppliers and Business Partners on global and regional level - continuous improvement of reporting process and trainings - suggesting new services, reports, overviews, ...

- standard/ad-hoc management reporting and data analyzing - top management reports production - active communication with Business Partners in headquarter and data suppliers on global level - continuous improvement of current reporting process (automation, optimalization, simplification, …) - participation on building new model of data collection and reports production

- data processing and coordination of data processing process - customer service (trainings, presentations, ...) - changes implementation - programming and suggesting new services - preparation, execution and evaluation of recall tests - activities to support business and selling activities

- reporting - data processing