Jean-Baptiste Claquin

Rosewood Abu Dhabi. Management Training in Revenue & Reservations with a Digital Marketing exposure.

Working at the Bar of the Terrasse Nestlé during the Montreux Jazz Festival, a 2 weeks yearly musical event in Switzerland.

Shangri-La Hotel, Paris. Taking over the vacant position of the Revenue Manager for the last month of my internship.

Provide high quality of service delivery during a 2 weeks festival to guests from the VIP area at the Garden Bar. Making sure all their needs and expectations were fulfilled. Service, inventory, delivery and guest relations.

Rotational 6 months internship in the rooms department in the Maldives. Housekeeping Coordinator Reception Guest Relations Concierge Butler

Rotational 3 months full time contract in 3 hotels of "Le Groupe de l'Hotellerie", in Paris. Le General Hotel **** L'Atrium Hotel *** (opening) Le Quartier Bercy Square Hotel ***

Buffalo Grill, Paris. First experience in the Hotel & Restaurant industry as a waiter. Learned how to coordinate the order and the kitchen. Basis of Team Management.

Graduated with Honors.