Jeff Carroll

Primary duties include analyzing and reporting Starbucks Card-related data for various sales channels. Additional duties include providing ad hoc support to marketing and product managers. I'm also a moderator on mystarbucksidea.com and a blogger at blogs.starbucks.com.

I manage the day-to-day operations on the business end.

Primary duties included handling inbound phone contacts. Additional duties included processing comment cards and responding to e-mails sent to various starbucks.com e-mail addresses.

Primary duties included providing customer service and sales support to new, existing and prospective clients by answering and following up with incoming calls, processing orders, reviewing creative and/or marketing materials and resolving any logistical or customer service issues that may have arisen.

Primary duties included handling inbound phone contacts. Additional duties included processing comment cards and responding to e-mails sent to various starbucks.com e-mail addresses.

Activities and Societies: Internship at an independent record label based in Olympia, Washington.

Activities and Societies: Delta Sigma Phi (president, sergeant at arms), Greek Senate, Greek Alliance Board of Directors, Peer Mentoring, Lacrosse (Club), Delta Sigma Phi Undergraduate Advisory Committee (2001)

Activities and Societies: Football, Lacrosse, D.A.R.E. Role Model, KMIH 104.5 FM, Students Against Violence Everywhere (S.A.V.E.)