Mag. Jesu Alan

Angestellt, Global Service Delivery Manager, Infosys Limited (Daimler)

Vienna, Österreich

Fähigkeiten und Kenntnisse

IT Project Management
IT Portfolio Management
Agile Scrum Methodologies
Service Delivery Management
Project Rollout
Business Process Optimization
Project Transition
Service Management
Windows XP Windows 2003 & 2008 Server enterprise
Server Systems : Windows Server 2
Mcafee Enterprise Server Trend Micro Kasper Sky
Symantec Backup Exec 3600 Appliance Iomega Networ
Oracle 11i MS-SQL Server2005
LAN WAN MPLS VPN VLAN WLAN DMZ Wi-Fi and Po
TCP/IP DNS DHCP IPsec PPP/ PPTP L2TP SSL NA
ITIL-Projekterfahrung
Cisco IOS Routers Layer2/3 Switches Juniper Dev
Cisco Unified Communication Manager & IP Phones A
IT Program Management

Werdegang

Berufserfahrung von Jesu Alan

  • Bis heute 2 Jahre und 3 Monate, seit Apr. 2022

    Global Service Delivery Manager

    Infosys Limited (Daimler)

  • Bis heute 7 Jahre und 6 Monate, seit Jan. 2017

    Senior PM

    HWS (Adidas Group)

    Working on One Warehouse Management system environment for Manhattan Infrastructure services for adidas group datacenters .• Leading the Incident, Request, change for adidas Manhattan WMS ensuring high levels of performance in the processes, service improvement activities, RCA when required. • Evaluating and implementing Cloud, Microservices, Virtualization options in OneWMS environment • Lead the Global Billing process, payments for EMEA, APAC & AM for AT&T, SingTel, Vodafone & Orange

  • 3 Monate, Feb. 2017 - Apr. 2017

    International Assignment Consultant

    UNIDO - United Nations Industrial Development Organization

    - Worked on Statistical Reports, Graphs for the publication,”The New Industrial Era: Implications for Sub Saharan Africa”. - Analyzed and developed reports from World Bank, UNIDO IDR 2013, 2016 data.

  • 2 Jahre und 4 Monate, Nov. 2014 - Feb. 2017

    SENIOR PROJECT MANAGEMENT CONSULTANT

    KNOWLEDGE MANAGEMENT ASSOCIATES, Vienna, Austria

    Conducted requirements analysis through organized forums, focus groups, and surveys on Knowledge Management strategies. • Coordinated all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning. • Facilitated the roll out of Knowledge Management initiatives through demonstrations, presentations, training documentation, and training workshops.

  • 8 Jahre und 10 Monate, Okt. 2005 - Juli 2014

    Corporate IT MANAGER (APPLICATION/PROJECT MANAGEMENT/ INFRASTRUCTURE)

    SHABABCO ENTERPRISES(GG, PB, MAX DINER, NEW CITY CONSTRUCTION)

    Managed IT projects to meet the assigned budget, scope and timelines Development of Business cases and Project documentation. • Played key role in RFP preparation, vendor invitation, vendor screening and vendor selection processes for Oracle ERP implementation (General Ledger, Account Receivables, Account Payable, Fixed Assets, Inventory & Purchase) for 13 Projects. • Implemented BI reports in Checkfree (Fiserv) and worked on Qlik View for the management Dashboard.

  • 10 Monate, Dez. 2004 - Sep. 2005

    Software Project Leader

    IT FISSION TECHNOLOGIES (INDIA)

     Analyze and develop product requirements and develop software to meet those functional needs.  Review technical feasibility and work with team to develop timelines for product development.  Work with senior management and executive staff to develop cohesive plans for the development of innovative software products.

  • 4 Jahre und 4 Monate, Aug. 2000 - Nov. 2004

    SR. WEB DEVELOPER

    I ZONE SOLUTIONS (BANGLORE, INDIA)

    Planning sites' information architecture to develop site maps and labeling schemes, & data analysis. Providing interaction design and prototyping.

Ausbildung von Jesu Alan

  • 2 Jahre und 7 Monate, Feb. 2001 - Aug. 2003

    Master of Science in

    University of Madras. Chennai. India

    Information Technology

  • 2 Jahre und 8 Monate, März 1998 - Okt. 2000

    Business Administration

    The International University, Missouri, USA

  • 3 Jahre und 7 Monate, Feb. 1995 - Aug. 1998

    Statistics

    University of Madras, Loyola College, Chennai, India

    Statistics

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Gut

  • Arabisch

    Grundlagen

21 Mio. XING Mitglieder, von A bis Z