John Castillo
Bis 2009, Specialty trainer (Bilingual), SOMMEIL NETWORK BUSINESS SERVICES
Buenos Aires, Argentinien
Werdegang
Berufserfahrung von John Castillo
7 Monate, Aug. 2017 - Feb. 2018
Quality Control Supervisor
FIG TREE (AVEC STAFFING)
- Management and control of the QC personnel. - Identify opportunities for improvement in the agent process. - Prepare reports in HTML, socialize them with each manager. - Monitoring and optimization of processes.
3 Jahre und 6 Monate, März 2006 - Aug. 2009
Specialty trainer (Bilingual)
SOMMEIL NETWORK BUSINESS SERVICES
- Selection and training of agents. - Performance evaluations. - Analysis of operational needs, reports to management.
Sprachen
Spanisch
-