Jonne Raumonen
Angestellt, CSC Escalation Agent, insparx GmbH
Munich, Bavaria, Germany, Deutschland
Über mich
Customer relations professional. Bachelor's degree in Engineering/Industrial Management with focus on sales, marketing and customer satisfaction.
Werdegang
Berufserfahrung von Jonne Raumonen
Reputation management: - Overseeing product reviews across multiple sites. - Streamlining reputation management tasks for improved monitoring, planning, and analytical purposes. Training: - Go-to person for 1-1 assistance, providing regular support and advice to other team members. - Actively involved in the development of training materials, workshops, wikis, and other documentation. Customer service: - Providing advice, information, and assistance to customers with a focus on customer satisfaction.
- Providing advice, information and assistance to customers on first contact. - Actively reporting customer feedback - Debt collection. - Translations for marketing, product and customer service.
4 Monate, Aug. 2018 - Nov. 2018
Salesperson
Nipromec Site Services
- Generating and contacting new leads - Cold calling - Handling customer inquiries, quotation requests.
Ausbildung von Jonne Raumonen
7 Jahre und 5 Monate, Aug. 2010 - Dez. 2017
Industrial Management Engineering
Turku University of Applied Sciences
Industrial Management Engineering, with professional studies in Sales.