Dipl.-Ing. Juan Carlos Plath

Safety Officer for Ground Operartions - Risk, Hazard & Change Management - Safety Assurance (SPI, Mitigation Tracking) - Safety Data Analysis and Development - Safety Promotion - Safety Management Training

Quality & Safety Management (Risk Assessment, Root Cause Analysis, Development of corrective actions) for Ground Operations Key Contact for Quality & Safety Management Support of Base Managers SPI and KPI monitoring and reporting to upper management (NPGO) & Trend Analysis Surveillance Operations, Training and Development External Safety Promotion

EASA Airport Certification Process and preparation for further Compliance Management for Frankfurt Intl Airport by CS ADR-DSN and EG (VO) 139/2014. Focus on obstacle protection and limitation surfaces as well as procedures by AMC 1 ADR.OPS.B.075.

Operations Handling (OPCO) for various german stations, writing of aircraft MVT and LDM message with delay coding, TOBT control (A-CDM), coordination and communication with Operations Control Center, airport and service providers. Customer Agent Check-In, Boarding, Lounge and transit care, teamwork, use of six DCS systems, intensive customers contact, handling of passport and visa matters, shift work, delegation to other LH stations.

Diplomarbeit: Entwicklung von Übertragungsfunktionen zwischen einzelnen Prozessen zur Zielzeitbestimmung im ganzheitlichen Turnaround Management (1,8). Development of transfer functions between different processes for determination of target times in integral turnaround management Analysis and mathematical modelling of ground handling processes, development of recomendations for operational optimization, scientific research.

University internship in the area of Quality, Process and Suppliers' management at Lufthansa Ground Operations Munich MUC OG/Q - Independent management of a project (Development of an Application for process digitalization), collaboration in various projects concerning ground processes, entry into service A320Neo, customer contact and external service providers care.

Studienarbeit: Modellierung und exemplarische Evaluation von Sicherheitsmessgrößen (SPI) für den Geschäftsbereich Crew Training einer Luftfahrtgesellschaft (1,8) Pre-Thesis: Modelling and exemplary evolution of safety performance indicators (SPI) for the business area of crew training of an airline (1,8)

Customer Service Agent Check-In & Ticketing „Aviation Handling Services Dresden“ – Service Agent

Verkehrssystemtechnik und Logistik mit Schwerpunkt Luftverkehr / Air Transport Engineering and Logistics (2,3)