Julia Azarpour
Angestellt, Senior Specialist and Coordinator Customer Services, Austrian Airlines
Wien, Österreich
Werdegang
Berufserfahrung von Julia Azarpour
Bis heute 11 Monate, seit Aug. 2023
Senior Specialist and Coordinator Customer Services
Austrian Airlines
Evaluating and preparing strategically relevant decisions Working on the development and optimization of the portfolio Supporting and advise the Center LWO and VIE with technical expertise in Service Center relevant topics Working on feedback reports to increase customer satisfaction Working on LHG projects for customer service transformation in terms of digitization and
Responsibility to serve B2B Customers Inside Sales Order Management Claim Management Cash Management Working on different Projects Working close together with Sales, Logistics, Finance, Marketing as well as International Mills Team Lead Substitute SAP Key User
1 Jahr und 7 Monate, März 2019 - Sep. 2020
Logistik
Schoeller Münzhandel GmbH
Dispatch Management Logistic Support Generel Logistic tasks
6 Jahre und 10 Monate, Dez. 2013 - Sep. 2020
Kundenberaterin
Schoeller Münzhandel
Responsibility to serve B2C Customers via Multichannelcommunication Marketing Support Subscription Management Exhibition Support
Ausbildung von Julia Azarpour
2016 - 2019
Management and Entrepreneurship
FHWien der WKW
Vertiefung Controlling 2019- Praxisprojekt Digitalisierung im Personalbereich für Ernst & Young 2018- Praxisprojekt Wachstumsstrategien für Concept Store Herr und Frau Klein
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Französisch
Grundlagen
Slowakisch
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