Karen Schoch
Selbstständig, English Language Training and Proof-Reading, Freelance
Hannoversch Münden, Deutschland
Werdegang
Berufserfahrung von Karen Schoch
Bis heute
English Language Training and Proof-Reading
Freelance
2002 - 2006
Product Development Manager
SingTel Optus Communications
Documenting product specifications; preparing product cost/benefit analysis; presenting marketing concepts to Board of Directors for funding approval; group training of new concepts and functionality.
2000 - 2002
Billing Production Manager - Corporate Billing
Optus Communications
1996 - 2000
Manager Client Services & Billing
RSL COM Australia Pty Ltd (previously First Direct Communications)
Account management - top 50 corporate clients; managing the billing function of the entire customer base, and leading the billing team.
1994 - 1996
Customer Service Team Leader
First Direct Communications
Coordinating and leading a team of telephone Customer Service representatives. Designing and delivering team induction and ongoing training courses.
Ausbildung von Karen Schoch
3 Jahre, Jan. 1995 - Dez. 1997
Personnel Management & Training
Sydney Institute of TAFE
Training and Development; Recruitment and Selection; Managing the specialist personnel function
1 Jahr, Jan. 1993 - Dez. 1993
Psychology
University of Sydney
Psychological Theory; Psychological Research; Counselling; Psychology of Addiction;
3 Jahre und 3 Monate, Jan. 1989 - März 1992
Law/Psychology
University of Sydney
Linguistics; Psychology; Criminal Law; Torts; Contract Law; Administrative Law; Constitutional Law
Sprachen
Englisch
Muttersprache
Deutsch
Gut