Karina Skrypnik
Angestellt, Technical Customer Support, Omnigon Communications
Saint Petersburg, Russische Föderation
Werdegang
Berufserfahrung von Karina Skrypnik
Bis heute 7 Jahre und 8 Monate, seit Nov. 2016
Technical customer support specialist
Omnigon Communications LLC
Provide client facing technical support for backend systems, content management systems, websites and mobile applications built by Omnigon. Solve technical problems; respond to, escalate, and resolve user inquiries. Contribute to technical support documentation (runbooks, support cases ..). Work with infrastructure, development, and business teams to solve technical problems. Monitor and respond to application and server health for internal and external systems through dashboards.
Bis heute
Technical Customer Support
Omnigon Communications
Ausbildung von Karina Skrypnik
4 Jahre und 9 Monate, Sep. 2006 - Mai 2011
Applied linguistics
Irkutsk State Linguistic University
Sprachen
Deutsch
Fließend
Englisch
Fließend
Spanisch
Grundlagen
Russisch
Muttersprache