Katie Costello

Rehired during summer break.

• Worked on crisis communication during the COVID-19 pandemic, creating plans to communicate new regulations and change within the organisation. • Organised internal events for staff as part of an internal communication campaign on COVID-19 vaccination. • Created dashboards to analyse communication products and identify areas for improvement. • Advised ECB Board Members on communicating through certain channels within the bank. • Edited articles for the externally published Banking Supervision newsletter.

• Worked to redesign a communication product to explain the ECB’s work to address different audiences; project managed the progress and implementation of this product; collaborated with stakeholders to expand content; created a system to measure the product’s impact. • Developed, recorded, edited and produced internal videos and podcasts as well as visuals. • Gave communication advice and copyedited English texts. • Prepared briefing books for the President and others for internal and external events.

- Produced trailers for various documentaries and programmes, which were then broadcast in four languages on the DW network. - Wrote snappy trailer texts, sourced images and music, to create engaging promotional material. - Accompanied shoots, for internal projects as well as for a more substantial promotional campaign for one of the station's Arabic-language programmes. -Shadowed the newsroom, learning about how the English-language news programme is coordinated and created.

- Produced morning briefings, summarising and analysing relevant social media trends for government departments, primarily the Department for Environment, Energy, and Transport. - Analysed public reaction to certain news stories on Facebook and highlighted these where relevant to specific departments. - Proof-read briefings to be sent out to various governmental departments.

- Wrote news items for the company blog, producing articles in the tone and style of the organisation. - Updated company social media feeds and created social media toolkits for various conferences. Also collated monthly internal newsletter. - Created mailouts for The Girl Generation campaign to End FGM. Adapted writing style when to appeal to their younger, activist audience. - Used Adobe Illustrator, Photoshop, and InDesign to create and edit publishable briefs and materials

- Worked as a temp for a theatrical drapery firm, dealing with major clients from the theatrical and textiles industries - Was the first point of contact for clients, via phone and email - Calculated quotes for projects - Advised clients and took orders for print and drapery projects - Talked to UK-based suppliers and those based in Germany using my language skills - Coordinated logistics for transporting finished products to customers

- Conducted tours of the University for prospective students - Assisted with a language introduction day for the German department - Worked for open days at the University offering information and advice - Promoted campus services to other students and visitors - Participated in stewarding at local events and festivals

- Proof read articles and updated guide pages for the company website - Wrote articles on expat life and published them using CMS Drupal - Produced pieces for the company blog and for the member newsletter - Co-wrote sections of the Expat Insider 2017 report (country and nationality reports) - Assisted writing press releases to publicise the Expat Insider report - Assisted with the organisation and production of the app store video, including contacting filming venues in both English and German

- Elected to the role of Music Editor at the University student newspaper - Co-edited articles and produced pages for the printed newspaper using Adobe InDesign and Photoshop on a fortnightly basis - Assisted in organising a concert and showcase of local bands and artists during Freshers Week - Cooridnated with managers and publicists to attain interviews and material to review from various artists - Conducted interviews, produced reviews and wrote articles

- One of two elected Heads of Station Sound at XpressionFM, the University of Exeter's student radio station - Recorded and created adverts for the station as a whole using Adobe Audition - Met with individual groups or presenters and produced idents and adverts with their input - Trained other members of the society in Audition software and production skills - Produced and hosted radio shows whilst in the role