Katrin Perktold

 Information per e-mail, telephone, fax….  Reservation- Creating offers and packages  Check-in and check-out  Correspondence  Deal with accounts and payments  Guest relations  Deal with lift tickets  Presentation of the hotel on tourism fairs  Look after hotel shop

Coordination of the leaflet and poster distribution, Information about the company, Networking with tourism office, hotels and stakeholders, Internet (search engines, tourism platforms, update of the Homepage…), Information for the press, Preparation for fairs

6 weeks training in all departments concerning accounts and income auditing (front office, reservation, night auditing, credits, F&B cashiering, general cashier) 6 weeks training as income auditor.

 Fundamentals of business and law  Information and communication  Finance and controlling  Business and economics  Management in tourism and leisure  Marketing in tourism and leisure  Entrepreneurial studies  Human resources  Foreign languages (English and Italian)

Food & Beverage, Managment in the Tourism industry