Klaus Romig
Stuttgart, Deutschland
Über mich
Experiance in IT - Hardware maintenance and service delivery cross platform, pre & post sales services, service planning, life cycle management, refurbishment, leading projects, business development, account planning and management, pre-sales support, client management, strategic planning, operations, people and vendor management, leading global and matrixed teams, coaching,managing big team with more 100 employees I learned IT - Hardware maintenance and service delivery from the bottom up. It is my passion! I am an experienced full proffesional, who thinks and acts entrepreneurially and independently. What makes me stand out? That can be answered best by the people who have accompanied me over many years: "...motivates his teams and project partners" "...always self-reliant" "...socially competent personality" "...supportive and helpful colleague" "...assertive and responsible team player" "...creative idea generator"
Werdegang
Berufserfahrung von Klaus Romig
Bis heute 2 Jahre und 1 Monat, seit Juni 2022
Looking for a new challenging job opportunity
Looking for a new challenging job opportunity
4 Jahre und 10 Monate, Aug. 2017 - Mai 2022
Representative of the managing director & Property manager and real estate agent
IM Mayer GmbH & Co. KG
Reorganization and digitization, general, commercial and technical rental management, leasing and sale of property, optimization of cost and processes, vendor management, cooperation with the tax advisor in all tax related items, cooperation with attorneys in all necessary legal disputes.
3 Jahre und 4 Monate, Apr. 2014 - Juli 2017
Family induced career break
Family induced career break
04/2014 – 11/2015: Leonberg ( Germany ) 12/2015 – 08/2017: Hua Hin ( Thailand ) 10/2016 – 06/2017: Working as a freelance consultant: - Smart Home Thailand feasibility study - Marketing support
1 Jahr und 5 Monate, Nov. 2012 - März 2014
Global Business Line Executive IBM Managed Vendor Support Services, MVSS
IBM Deutschland GmbHMVSS Managed Technical Support Services: The portfolio covers all service delivery steps, that IBM fulfills on behalf of IT-Manufacturers, including: Customer call handling, technical support center, resource management, spare parts, on-site or central repair. Responsible for portfolio, strategy, pipeline, profitability, operation and planning, geographical support ( 209 countries ), resource and vendor management, customer satisfaction, key account management, bid support.
1 Jahr und 10 Monate, Jan. 2011 - Okt. 2012
Global Offering Manager MTSS and MVSS
IBM Deutschland GmbHCovering MTSS and MVSS strategy, portfolio and offering development and geo support. MTSS=Managed Hardware & Software Delivery, Inventory, Availability, Vendors, Warranty. Change Management, Reports and reviews, Electronic Link Option, Tailored Invoicing and Remote Monitoring for data centers. MVSS=The portfolio covers all service delivery steps, that IBM fulfills on behalf of IT-Manufacturers: Customer call handling, technical support center, resource management, spare parts, on-site or central repair.
4 Jahre, Jan. 2007 - Dez. 2010
EMEA Manager Service Planning and Life Cycle Management MVS & TSO
IBM Deutschland GmbHResponsible for the EMEA Service Planning and Life Cycle Management of all serviced non-IBM products. In addition to, responsible for the worldwide service planning of InfoPrint products in the remaining countries.
Responsible for the sales of all used IBM- and NIP-products & parts to brokers
3 Jahre und 3 Monate, Jan. 2003 - März 2006
Manager GARS EMEA Operation SSD, PSD & OEM
IBM Deutschland GmbHAs leading manager responsible for the technical centers for refurbishment of IBM High End Printer, Storage & OEM in EMEA and for parts test, dealer warranty claim „system x“ products and parts quality control in Germany. Acting as “interim manager” for the PCD Repair center in Heppenheim from 2005 – 2006.
Responsible for printer maintenance in S/W-Germany and call management & SSR dispatch Germany, customer support and satisfaction, process improvements, cost management, field performance improvements and vendor management.
1 Jahr und 5 Monate, Aug. 1999 - Dez. 2000
Team Manager Sales Print
Lyreco Germany LTD
Responsible for the sales of printer, copy- & fax machines and the acording maintenance services. Focus on sales, portfolio, pipeline, key account management and customer relationship
1 Jahr und 10 Monate, Sep. 1997 - Juni 1999
Site Manager
Danka Services Ltd
Responsible for the operations and business management of the print & copy shop, internal and external mailings, data archiving and reception at Kodak Germany and Danka LTD Germany. Focus on project management, resource management, vendor management, procurement, customer support, customer acquisition, revenue-, cost- and budget planning.
Ausbildung von Klaus Romig
7 Jahre und 9 Monate, Okt. 1989 - Juni 1997
Betriebswirtschaftslehre
Eberhard-Karls-Universität Tübingen
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Thai
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